Customer Ratings & Reviews

We have not needed to use Geek Squad service for the most current unit we purchased, but we have used it in the past for our Kitchenaid Range. Geek Squad service was excellent and gave us peace of mind.

Did what it was supposed to do. I will get next time around

Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!

I am thankful to be able to purchase the 2 - Year Geek Squad Product Replacement, because my daughter purchased a game controller for her brother that is diagnosed with Cerebral Palsy. At first, I didn’t think it was necessary to purchase the 2 - Year Geek Squad Product Replacement, because Best Buy has the quality when it comes to selling products to its customers. Then, I got to thinking Best Buy probably don’t make the products they just sell them with proper trained skills to satisfy every customer served.

A must for all appliances. Worth it for good service and taking care of issues on appliances.

We are so glad we have some peace of mind regarding out purchase.

Do not yet. I haven’t used my warranty. I just hope if I encounter a problem my warranty is still active.

Return this product because I didn't need it so why do I have to put in 50 characters if I don't need to

Protection always a plus when one is able to buy it. Never a negative imo

Get the extended warranty. Our 65 inch LG went out due to a lighting strike. I called , the representative was helpful setting up the in home appointment. Now I had my TV for 2 years. They came out removed the TV from the wall, replaced 2 chip boards, put the tv back on the wall and programed it. I must say it looked better than it did before it went kurput. The Geek Squad gets an A++++++!

good to use but thats not what I want want n expected to like rhar thought could do more with it

I enjoy my Insigna Fire TV w/Full HD. It was super easy to install. With $20/mo xfinity wifi, a window antenna from best buy and Amazon Prime, I get lots of free local broadcast stations and streaming apps. Cheapest quality solution I could find.

I have used this TV for a month or more in the bedroom, I have no problems with it & I had compliments on the great picture. I have always loved LG for that reason, for I have tried many brands in my years & feel this is the best for a picture. I do agree Sony has the best color for pictures. It was stated this is a fill in for another return, it is slower to come on for pictures, but not that bad to not love the TV for the bedroom.

I’ve always loved the warranty with bestbuy makes everything so much easier if for one reason or the other the items I purchase stop working out of the blue! I always make sure that anything I buy I buy the warranty because it just makes everything so much easier

Good to have in case something happens. Haven’t had to use it yet.

The geek squad at Best Buy are very highly professional individuals who know their stuff and do a terrific job in helping you resolve any issues you have with the products that you buy from their store I highly recommend them

2nd year for me to enroll in Total Tech support. There are so many things I love about it. They delivered, installed tv and took old one away first year, then got new printer up and running and came back to work out problems when it wouldn't stay online. Shipping is free, 2 year protection on items purchased.

I've had to use this once. It came with my Total Tech membership, so how can I go wrong? I wish it could be extended. Most of my stuff THAT BROKE did so (as expected) just after the warranty expired. Bad luck! Most of the things that broke didn't really have a life expectancy beyond 2 yrs. That's why it gets 5 stars. :D

Geek squad always helped with fixing or product replacements.

I have not had to use it but so helpful that I have it if needed. Would recommend highly and at a good price.