Customer Ratings & Reviews

Good portable and reliable Has worked for the past year

Great service! Made an appointment walked in they looked at them and gave me a gift card for my purchase and apologized for the inconvenience. Definitely recommend

Ease of mind, very nice to have peace of mind with your purchase and knowing that when your down Geek Squad is on the job to help you get up and going again.

I first bought the Etreme2 at $70. It kept losing connection. I then jumped up to the Plantronis 5220 or something like that, at $130. That worked great, but hurt my ear. So I ended up trying the Classic. I can honestly say it works great. Great bang for your buck. Drains out a good amount of background noise. With the Jabra software, it can read aloud text messages and the names of the sender. The only thing I don't like is it will not announce the caller's name, even though it's listed under features. I've tried messing with the settings and the Jabra software. Still, no caller name announcement. Just the same tone that Jabra has used for the past ten years. Still a great buy.

The most famous consumer tech-support service is undoubtedly Best Buy's Geek Squad. Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It's also the least-expensive service I've tested and includes a license for top-notch security software. Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.

I just love the fact you deal 100 percent with Best Buy with any Geek Squad coverage there’s no gimmicks its worth every penny especially if your getting a high priced item that can be defective after the manufacture warranty expires. It always seems like the manufacturers know just how long to make the warranty last to seem like its a solid quality product then boom you’ve got to get a replacement. Always cover yourself with Geek Squad you will be so thankful you did.

Great service resilve rapdily. I love it. It worth to pay the amount to secure it . They chabge your item for freee depends on the damage

Have not needed to use this service at all, but I'm sure they're good.

Warranty’s on products are a must and geek squad does it best. Quick and efficient

Geek squad very convenient and affordable they make my installation very easy and fast , willl always get it

My Lab top broke, took it to Geek Squad in best buy it took about two weeks working good

Geek Squad Service was amazing. They were able to replace my Airpod 2 gen for a brand new one. I would recommend getting the apple care warranty. It is worth it in the long run

Purchased for my daughter. She still have it. Nothing bad to say about

I bought the warranty just in the event something goes wrong with my portable charger. May never have to use it but then again better safe then sorry and dishing out the cash for another one!

I have been using the MOTOROLA Boom for several years and loved it. Unfortunately Best Buy has discontinued. This is the perfect replacement! It has a loop to hold it on my ear, charges without an external charger and has great sound. The only con is that when an incoming call arrives, it simply states “incoming call” not the number or name. No biggie if I have my phone near me but if I am away from my phone I have to find it to see who was calling. I will still give it a five star.

I ran over my earpiece with my car, took it in, got it replaced immediately by a new one in store. It was quick and simple and they didn't hold me up with any attempt to repair it. Just be aware that the replacement plan expires when you use it. For example, you can't replace the same thing twice without paying for another plan. I recommend this for small devices that are likely to break like headphones or other personal electronics.

Not needed on every purchase, but definitely makes sense on some. The replacement plan overlaps most manufacturer warranties, and in some cases, doesn't offer much more protection than the manufacturer warranty. A flat screen TV, whose biggest risk will be the occasional dust bunny migration, may not be a good candidate for the replacement plan. But mobile products; headsets, music players, phones, and similar products are perfect candidates for the protection plan. If it gets handled regularly, spends time outdoors, or is within reach of kids, get the plan!

not very compatible with iphone, not fast charging but ok

Have purchased these in the past, and to be honest, its a gamble as guess if a product will die or not. Most of the time, I'd say 95% of the time, you won't use the extended warranty, but if that 5% shows up, you'll be glad you had it. I had it on a Pioneer Elite Receiver, and it was failing. took it, with 1 day to spare, and they fixed it up, updated firmware, and i was a happy camper. The other times i've purchased the extended warranty, I've never used. I'd recommend purchasing on items over $175, but under, i wouldn't, as I consider those items to be disposable.

Very easy to use coverage. Was able to get the issues with my pods resolved quickly and conveniently.