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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1850 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,850 reviews
  • Rated 5 out of 5 stars

    Love my Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection. Tips & tricks for a life hack! You buy a product, get the protection, return the product in a year or 2, and buy the same product. You’re basically purchasing the Geek Squad protection when you buy the same product, if your product becomes old or like you’re in the mood for “it’s time for a new one”, then do it. You will get the same fully functioning product, just newer and all that you’re paying for is for the Geek Squad protection. That’s why Geek Squad protection is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting free perks for purchases is awesome more bang for your buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV real quickly and I give them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device I ever had and it works great I give it two thumbs up and five stars the earpiece I bought and they installed my TV back in the past and I’m happy with the product and I’m always happy to buy stuff from Best Buy cause they stand behind their products. They’re a really good company I give you five stars and two thumbs up way up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yayyyyy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great! I don’t regret my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best for my peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my peace of mind. i am super careful all the time because i want to make sure my devices last, but it is nice to know that if something happens or the device i grab is faulty then it can be replaced or fixed super easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its important for a crtical item to have a warranty. Best buy geek squad is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't needed to use my geek squad service. I have comfort knowing it's there so my device is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments I'm used to getting needed assistance with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for protection plans...sometimes pricey but it's worth it if something ever goes wrong with your purchase....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're always helpful and are willing to solve any problems with a smile and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a stereo in my truck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them install a stereo a couple of years ago. They were clean, and respectful. Best Buy Geek Squad are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my camera equipment has made life much easier and I’m really enjoying it! Just got a new lense yesterday and it’s also great! Sony thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT is worth getting Geek squad even with warranties it will make your life easier if your warranty is denied, you have a second option. I have been using geek squad since it's release due to the fact that I have been denied warranty work before ex: lower end last Gen Tv after 2 weeks of ownership and power outage while tv was off caused the led screen to have black spots (Tv was plugged into a UPS as well). Called warranty, picked up and later was told that due to older tv they will not replace or warranty it. Took it back to best buy geek squad replaced it right away no questions asked besides what happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got new gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 percent reliable and a must to have it you're an avid BBY shopper...especially for electronics. Got new gear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband LOVES this item. Has had no trouble with it and makes it easier for him to talk at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HONORED MY WARRANTY FOR A BAD PRODUCT THAT IS WHY BEST BUY IS RANKED #1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super quick to help me with my product and getting a new replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy Tech. Explained the warranty out in good lamemans terms on what was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year warranty is the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never fails, if you don't get the warranty and it breaks. You're just out the money $$$$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help and complete every transaction.

    I would recommend this to a friend
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