Customer Ratings & Reviews

Yes, connected to all my device. I like it. Good service.

Great service, this means you can anytime (within 2 years) exchanged or replaced your item, working or not working, coz you are insured. I used always for my Plantronics Legend bluetooth,(and other bestbuy toys) coz I'm really heavy user, monthly around 7 000 minutes on phones, while driving truck for long or short distance.

I've use replacement planes and have always got my worth from them.

Very happy I took the GEEK SQUAD Service out. I will be using them for future projects and purchases. When they came out for the first service call they were very professional, knowledgeable,and used all the safety protocols for themselves and for myself. They got the job done in timely fashion.

I love my geek squad team. What I enjoy the best is that they tell me what can and can't be fixed on the spot and they don't waste my time. If I have to drop off I do so and if I don't, I just simply wait for my computer. Such a relief.

We would be lost without this plan, the people are are so very friendly and know just what they are doing, could not ask for better service then this. Plus well worht the money sent.

I normally purchase a plan on items over $50 dollar...especially anything over $100 you definitely would benefit from a protection plan. It's no hassle when returning a defected, broken, or just not happy with the product.

I highly recommend buying the warranty as I have used it multiple times and never had to pay out of pocket and I even get my 2 year warranty back to start over every time I have to replace my blue tooth as they prorate the time you have had the warranty. These headset need a warranty as they start to loose battery life after a year or so and if anything should every go wrong with it you get a free replacement!

I recently returned a Bluetooth ear piece under warranty and, purchased a new, upgraded ear piece to replace it. Just paying for the difference between the cost of my last ear piece and the new one. Since the warranty worked out for me the first time, I decided to buy an extended warranty on my new ear piece as well. There's a lot that can go wring with sophisticated electronics so, just makes sense to me.

Best Buy has the best warranty and replacement of all stores I have purchased from. There is no hassle or excuses. The ease of returns and service is Awesome!

Regardless if you know tech or not, having qualified and helpful experts can be a tried commodity. Having insurance for replacement on pennies on the dollar is also a smart investing. Crash your car and insurance gets you out of an expensive bind; Total Tech Support can also alleviate the expensive burden of repair fees or replacement costs.

Always there when you need them. They are very knowledgeable and answers calls and helps an gives you straight forward answers.

We have purchased the geek squad protection on so many items without batting an eye. It is well worth the up front expense (which is usually not much at all). Geek squad has fixed issues with a laptop at no charge, and replaced 2 items that showed defects while covered - with brand new items right off the shelf! They didn’t fix a Fitbit, they REPLACED it on the spot! So worth the $

I always purchase a warranty through beat buy tor any electronics. They will replace it or give you Money back, or you can always just get something different if not satisfied with the product you originally had the warranty with. So you just can’t go wrong with these warranty’s from best buy

I have bought geek squad warranties before and never have issues with getting repairs or replacements

They are amazing! Technology is tricky but with people with experience helping us makes it easier

They are so helpful when needed abd are reaoly nice

Def. Worth the warranty! I have been so very thankful I got the coverage on my Bluetooth! Since 2012 I have been buying the same name brand. Wonderful! When the Bluetooth gave me a problem, I am able to take it back to Best Buy and they have replaced with no problem! Thank you Best Buy.

The equipment is wonderful and charges what I need it to charge with no problem

As long as a product can get the 2 year geek squad product replacement, get it, I used it this time when I went to exchange my megaboom for a megablast, but after getting the megablast, they told me that there was not a replacement plan available for it!!!, I only have the 2 year manufacture one, but if there was one with best buy, there's no doubt that I should have took it…