Customer Ratings & Reviews

No place has protection like Best Buy overall best store I’ve ever been to

They are very supportive and the device i bought here was in good condition

The geek squad very helpful when u need an answer for an item or to check and item

I havent needed to use this yet, so this review is only to get a chance to win that gift card.

Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!

Bought this because of the price and features. It's not bad but, I feel like the newer generation tablets in this line would give me more of what I truly need from a tablet.

Geek service was fast and easy it was super easy to make a appointment online i didnt have to wait long and the team member was very knowledgeable

Hope will not need to ever use, but unfortunately same tablet purchased not even a moth old was defective and was given hard time when tried to exchange it.

I always make sure to get this with any large purchase I make at Best Buy. The GeekSquad is very helpful with any problems I have. They always make sure to help fix the situation. I recommend the protection plan to everyone.

Always good to have coverage. Had it on a previous tablet. Had to be sent off for repairs, which was under warranty and when I went in to pick up tablet it had gotten broken in transit. Was replaced for brand new tablet which was also an upgrade since they didn't have any like the one I had.

Having this protection is needed, although I only used it twice within the 1-year I had it. The question below ask "would I recommend it to a friend?" my answer is yes / and no, if you are nontechic then YES...

The protection is good to protect you from losing devices accidentally. It is good to have the insurance to the device incase of breakages

I never believed I’m extended warranty’s but now I wouldn’t buy any electronic equipment with out this BestBuy warranty. My daughter dropped her $1,800. Laptop and broke the case and screen. Best it replaced it for free.

Great to have a backup plan - peace of mind for the little mishaps. Great value.

I got this for my new kindle Fire because I dropped my old one and shattered the screen.

my daughter's laptop wasn't working and bc of this protection plan she was able to get a brand new laptop and an upgrade only had to pay for the protection again bc the protection of 2 years was done. Not a bad price to pay to get everything new

I haven't had to use this service yet, but it is nice knowing it is available.

I purchased this warranty when buying my new Samsung laptop, but I've not had to use the warranty yet. But I'm glad that the warranty is here in case it's needed, although I've never needed a warranty on a Samsung product.

Glad to know i have protection if i need it. I wish they would offer more time for protection because things don"t happen in the first 2 or 3 years.

Very helpful and as long as you got a Warranty you will not have a problem with your return, their pretty good at help resolve a problem