Customer Ratings & Reviews

My son’s tablet was diagnosed, fixed and returned back as brand new

Best Buys Geek squad service is outstanding. Everything that I buy from Best Buy I get the service plan with it so I know that I'm protected. They are great at honoring their service plans. I highly recommend getting a service plan.

Great product and had awesome customer Service, best place to purchase any electronics or appliances.

Geek Squad Agent answered all my questions and took care of matter.

We purchased an add 2 yr warranty for the computers. However when we toom wife's 2 ur old computer to be cleaned-we have had NOTHING but problems w the computer. It was dropped-noone told us. Battery damage & replaced BUT was not keeping charged...after 3-4x taking it back..the WHOLE OS was checked & wiped cleaned. Every thing was lost & even the flash drive we purchased was lost. We are not happy w the service that has been provided ti my wife's computer. We are hoping that there is NO OTHER damage to comp & if so we will continue to complain & a new comp will be demanded.

Great . Works well and gets the job done as I needed

Very helpful and was not wasting my time. Help me get out in a timely manner and not wake around.

I love it so much it’s so easy and convenient for us

I love it so much it’s so easy and convenient for us

Excelent for a product that will go to a teen , keeps your inversion safe

My son is very likely that I make the best i bouth on best bay

Hopefully if and when I need this product it will be of good use

Excelent pruduct, don't have pulg for wired earbuds, relay in bluetooth ear device

Great tablet for a both my autistic kids runs great n smooth

I used to be a person who thought buying the protection plans or as some call it the "extended warranty" was an absolute waste of time. That isn't the case with Best Buy, they cover more and make it a walk in the park to exchange or repair. I ALWAYS get the warranties on electronics now. Companies don't make durable products like they used to and that's ok because they are trying to make everything convenient and I feel like its at the cost of longevity.

Happy to know that I don’t have to worry for two years

Happy with the way Store representatives explained the product, benefits, coverage plans. They are very supportive and give you enough time to try the products at displays.

This is the best protection plan! I buy my things from Best Buy just because they have the best plan!

Product worked perfectly and didn't require the use of this protection. Interaction with Geek Squad at location has always been a pleasure. Always get the insurance, better safe than sorry!

This is probably a good investment. I've had several broken laptops that had I purchased an extended warranty would have likey been repaired in less than a week. However, skipping out on a warranty meant that I had to order replacement parts and do my own labor. I can fix a computer fast but ordering the correct replacement parts can take time. A warranty allows you to just drop off your device and pick it up much faster. You live and learn.