Customer Ratings & Reviews

Haven't used hopefully don't have to but a great back up feature

great value for the price. i love that i am safe for the next 2 years

Geek squad is always useful to have. Purchase for all electronics.

Table works fine kid friendly but it’s not something you can drop and it’s okay. Tablet is cracked and had to call to flirt a appointment and got in quickly

Every device I have purchased from Best Buy (Galaxy Tab 3, Galaxy Tab 4, Galaxy Tab S, Galaxy Tab S2) I automatically request and pay for Geek Squad protection. So far my devices have remained in pristine condition without having to use the insurance protection, but this is great to have. It's almost like Murphy's Law with electronics and no insurance - whatever can go wrong, will go wrong. Not only do my devices receive this insurance upon purchase, but I pay every year to maintain the protection and service. Last time I didn't renew my Geek Squad, within 2 weeks after it expired, my tablet started to malfunction and I found myself paying for a new tablet when I couldn't have it fixed (costed me more to fix so I purchased a new tablet). Lesson learned!

My decision to select The Geek Squad was a no-brainer! They are friendly, professional, talented category of people that I admire! They go above and beyond my expectations! They take the time to answer my questions and explain terms to me that I didnt know! At the same time, they recommend store items to help make my shopping easier and stress free!

You know it was bound to happen. First year in med school, so much stress! The salt lamp meant for relaxation fell on top of the surface pro laptop screen. The Geek Squad supported us through this tragic event and the screen was replaced. Thanks Geek Squad!

I so far have been fortunate not to need this 2-year accidental damage plan for the tablet I got for my son almost 2-years ago, but I like that I did get it for just in case. He is now 7 years old, but was 5 years old when I got the android tablet for him to use for educational games and apps. The tablet still works and is in good condition.

Surprisingly covers a lot, and then some..I usually don't get extra coverage unless it has moving parts like a portable air conditioner , when I saw what was covered and it starts when manufacturers warranty ends, well what more can I say.

If you want peace of mind, get the total package protection from Geek Squad. Imagine this, the file you are downloading is laced with a virus, and suddenly your laptop stops working. Don't panick, just call the Geek Squad. If you are insured, they will fix your laptop quickly and efficiently.

Have not used themnyet but i am sure they are awesome..

Great item for any age, it’s not slow and has good capacity

I’ve used Geek Squad in the past and they’re good at what they do… They can fix cracked screens, bugs, and also add new features to your devices… They find the problem then explain in detail how it affects your device and what can be done about it, and the cost isn’t very expensive…

Thankfully didn't need to ever use these guys but would have if needed to to.

Would highly recommend this product. Needed a new laptop for nursing school, this was the perfect option. Super fast,lightweight and wasy to use. Love the quality of the picture amd the touch screen :)

I highly recommend getting and extra coverage especially if not sure

Very sturdy and great product. My 6 year old loves his tablet!!

Best Buy and Geek Squad are awesome!!! It is so easy to do business with them!

Worth it! Bought a tablet for a kindergartener so I got the protection plan "Just in case." We made it four months before I had to take it in. Long story short, the tablet was replaced with a new one thanks to the protection plan. I purchased it for the new tablet as well. Just in case.

I have purchased several of the Microsoft Surface Pros. There are some things that others have stock, but I'm doing it works great for the drafting. I want to be able to track my surface with exact GPS.