Customer Ratings & Reviews

I love this protection that I put it on everything that I buy from Best buy they give me a piece of mind send me a lot of money especially when I buy things for my little one I know that it is protected

I recommend this if your buying for a child because they are accident prone. My daughter got a tablet for Christmas, two days later it was cracked because she left it on thr floor and the dog walked across it. Best Buy replaced it no questions asked.

it is always worth it to get geek squad protection in my opinion!

Any & All Geek Squad Protection Plans and Services are an added bonus and optional to purchase for a very reasonable price considering their high quality, efficient, and top notch skills/services for any and all damaged and/or equipment & device impairment! And Most Geek Squad Services & Geek Squad Members are on site! Service while you wait!

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

I have had to use this twice and it was seamless and stressless.

Excellent service they were so helpful they gave a replacement

I prefer to buy my electronics at best buy because of the ease of receiving quality care when things go wrong. Often you have to really advocate for yourself with the staff almost like they are trained to deny you service but once you get them on board their service is usually great. I had one really hard instance that makes this purchase my last time with best buy if it happens again. This is my third surface from BB. I bought a Surface 4 still going great and got support. Then for my partner I got a new Microsoft Go at best buy, few months later the screen got cracked with a drop. They said they wont replace the screen but the whole computer. We got it replaced but it came back unusably slow. We returned it and the second one came back also unusably slow. No matter how many time we asked them why we could barely run word processor on it they just said it was the computers specs but before we gave it to them it ran better and they should sell computers that cant handle more than one web tab or a word processor. I wont trust their refurbished goods in the future and just hope this isnt an issue again.

I bought the Geek Squad insurance with my Mom's tablet. It gives her comfort knowing she can call or go and speak in person to a tech for anything!

Excellent services helpful and understanding. Issue was solved in a minute

great buy worth the price. no problems at all at this time

I am so excited for this new tablet. My older one was eight years old and very slow. It has more memory and was easy to setup.

Awesome. Everyone needs to make sure they get there warranty.

I’ve used the geek squad services in the past. They are great and know what they are doing at least most of the time they do.

Great service department. Has saved me a few times. When you own a lot of tech products it's a life saver

Feels good to know that I have some protection for atleast a year. Update: Not gonna take away from geek squad but for the purchase of the device already gave me protection plan for free, i kinda knew that already but my wife wanted to pay the extra for geek squad protection. Guess let yall know about if and when have to use it.

Apple tablet took no time and picked up the same day love it

Bought one for a family member. They liked it so much. I tried it. I liked it so much. I bought another

Aleays ready to work out and issue or doubts excelent custumer service.

I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.