Customer Ratings & Reviews

Great warranty..great customer service and attitude

The protection although I have not had to use of the most recent purchase has always been exceptional. when using the coverage in the past, I have been satisfied with the product replacement

I get the replacement service on my major purchases and the only time i need a replacement the staff were great and i got a new device

So far so good after 2 years and a 10 year old using the tablet. Once had it to the store and the associate was able to fix it by adjusting the setting.

It was great. My son is 3yrs and he cracked his tablet, we Couldnt turn it on. Since we had the protection plan we got a new tablet. No hassles at all. Easy and we did everything in the store same day.

Great services. awesome agents! would def recommend

If you own electronics and you have kids, purchasing an extended warranty four laptops and other items is crucial. I have never had a problem with service from Best Buy so I don’t have a problem with purchasing service plans.

Servicio increíble, agradecida con su servicio siempre.

Its always a good idea to get the protection, try to think about how youre using the product and the environment it will be in. For my mose costly electronice i always have them plugged into a ups that has automatic voltage regulation. I would like to see a better assessment of coverage options. Most just go by cost of the product, but if they really stood by quality of the items being brought in , that would provide a better scheme for coverage options.

The Grand Island Nebraska Geek Squard members have been knowledgeable and helpful on using and repairing the low quality products. Buy the insurance as you will need it.

Great tablet for kids can monitor them for safe and secure usage def recommend to the kids only making a review to see if I win that 400 bucks they said if I wrote a review lol

I was taken care with a new warranty extended plan for a new device. Manager on duty was very helpful and professional

The agents are super helpful and they were amazing

Haven't had to use these guys yet but I've used them before and they are great overall definitely worth buying

Geek squad is awesome! They have all The necessary information to get you back up and going

For the Fire HD 8, I recommend buying , Geek Squad protection warranty plan. Anything can happen to this device and you will be cover. If you drop the device and it stops working, let the Geek squad look at it, The warranty plan lasts for 2 years. I always buy the warranty plan for peace of mind.

My wife is hard on tablets and remote controls. She broke the circuit board by pressing the mute button on three DirecTV remotes. We needed the protection plan for this Amazon Fire. Went the first one broke, they had stopped producing that model. The replacement was the same size but the next generation.

They were super helpful with the broken tablet we had. Explained everything perfectly. Had to get a new tablet and made sure to get the protection again.

Was great! Saved me a lot of money when an accident happened.

needed to purchase protection because the gift was for my grandchild and would like to make sure if anything happened to it. it was covered