Customer Ratings & Reviews

Well haven’t had to really call nd have them fix or repair the fire tablet but I think having the protection for a year for &25 Was good deal can’t go wrong with it I bought it for my 5 year old son so in case he accidentally drops or something happens to it I wont have to worry cuz they will replace or fix it

I like this very much...light weight...portable....good for all my needs. The smaller by 1/4 inch screen than the Apple unit lowers the price by about 30 per cent at least for the same thing Apple'd sell. And Samsung has more storage space than Apple, according the the sales person

Purchased the tablet for my 11 yoa grandaughter, along with screen saver which we requested geek squad apply. Made an appointment, they put on the screen saver and everything went well.

I bought a fire tablet for my daughter, and purchasing insurance is a must. I think it's a fair price and well worth it. So just like I thought my daughter damaged the charging connection some how, all I did was take it to the store and got a replacement no questions asked. Love how best buy works.

Very affordable and totally worth it! Buying a new tablet for my son, I definitely wanted to purchase the extended warranty!

I had purchased my daughter a amazon fire tablet for Christmas and added the protection plan. Well, the tablet didn’t make it to December 26th. When I finally made it in to the store, it was so easy to turn in and get my replacement. I really thought it was going to be a hassle, but it turned out to be a breeze. I recommend a protection plan especially for kids.

So this the second table got for grand baby first 1 he destroyed i didn't have geek squad well this time i broke down and payed for the extra protein if your kid hard on toys i suggest u get this to

I needed an extended warranty to protect my Amazon Fire 19 HD 2019 Kindle tablet from scratches and damage and dirt very much also. I am glad I purchased this extended warranty through the Geek Squad to give the Amazon Kindle tablet an added layer of protection and piece of mind very much also.

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

Never had you use one but if I did and the service is as good as Best Buy my guess is I would be happy with them.

Normally I don't have a need to purchase protection and support, but since I am constantly being bombarded with technical questions from family and friends, it's nice to get a package that lasts for about a year and you can have those family and friends contact another professional about any questions or for support. Geek Squad customer service is great and their techs are very knowledgeable.

I have purchased the Geek squad warranty on large screen tv and surface 4. In both cases, the products were replace for full credit due to maintaining the extra warranty, and in both cases I ended up replacing the items for free. I can't say enough for the Geek squad warranty. Not that it is worth it on smaller ticket items but for what I purchased it was.

Easy purchase had issues with Microsoft surface pro and took in to beat but. It was determined to be a manufacturer defect and covered under standard manufacture warrenty. Because all the associate help, i fid not have to use up purchased warranty

Great quality of service, always there when i needed assistance. They were quick to resolve my issue

Very helpful if I have anything wrong with the tablet. I've not used it since buying the tablet, but it's helpful for accidental damage.

Hope we won’t need but it is a good piece of mind to have.

I hope that I don't have to use this product any time, but I use this surface at home and at work, so it does a lot of traveling and there is a greater chance of something happening.

I believe the protection is a great buy, especially when your purchasing something of great value. Why not protect your item for a few more dollars? I love that I have this if I ever need it. I did my research on how it works so in the future I will be educated on how to use it if necessary