Customer Ratings & Reviews

They were very helpful they didn’t have what I had brought in in stock so I got a gift card for what it was worth and just upgraded my sons tablet.

Can't go wrong with Geek Squad, has always come through when I've needed.

I have two grandsons 4 and 5 yrs old, 5yr is on the spectrum for austim. Having his tablet working is extremely important to his happiness and comfort. Being 5 is not always a graceful age, tablets are fragile. I never have to worry if I need to replace with this warranty. It has already paid for itself.

Always get the protection plan! As a former employee having this saved me sooo many times after I didn’t work at Best Buy anymore. One of the few protection plans worth getting

I have never had a bad experience with the geek squad protection. I have used it in the past. I normally purchase it for my products I purchase. Mainly big items: television, game console, camera, ect... The team will either try to fix the issue or just give you a new replacement (if still in stock). I would recommend buying the protection plan.

It is well worth it when you have young kids that use products a lot. You are able to get a quick and easy process with returning and exchanging.

Can't say enough about the Geek department. When ever I have a problem they are willing to take the time to explain everything to me, show me how the product works, and always have an answer. One of the best Geek squads I have worked with. I do not know much about electronics but that does not matter to them, they explain it till I understand.

Well its hard to review as I have't had to use it yet and hoping not having to. I always purchase these plans so i feel comfortable that the just in case something happens I'm covered. To date and in all my purchases I've only had to use these plans once and had no issue in doing so,

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

agents have helped me for years whenever a software glitch bugged me. Agents have helped even when I couldn't get the program, app, or software started. When internet failed they were able to walk me through it on the phone. A must have.

Love the 2 year option!! Great for mistakes that can happen in life. We've actually had to use it.

I purchases this tablet to help me in nursing school. And it is very convenient and compact.

Geek Squad is the best service provided for any Best Buy product.... I think its the best value for your money.

I haven't needed to use the geek squad. I have heard though, that they are very professional, and great service.

It is good to know that my Amazon fire tab is covered if ßomething were to happen to it.

The best ever . I had the same protection before and they dont dissapoint time proves commitment and family are the best

I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

There's nothing really to review here. I guess it's more of advice. If you value what you bought, get the protection, even if it's just for a year like I got. If something happens, boom... it's covered. I have kids, so not getting the protection is asking for trouble.

I recommend this good quality tablet, I love it because it has a good volume, the battery doesn't drain fast, I highly recommend this good quality tablet.