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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,498 reviews
  • Rated 5 out of 5 stars

    Need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good protection to have, close to the ending of my service my tablet broke down and it got replaced for the amount to get a new one, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough l, if it breaks it get replaced thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when you think about what you're buying and who you're buying it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and professional interactions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always more than satisfied with the assistance I’ve received from the Greek Squad. When I decided to exchange the item I purchased, they were so helpful and assisted me in deleting my personal data and picking out a different product. No hassle & graft professional courtesy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Do It Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad protection. They have a one stop shop to get any of your electronics serviced, repair, or replace. I cannot recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for someone who loves to read!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter for Christmas as she is an avid reader. She absolutely loves this and it is so easy for her to read her books!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually didn't ask any type of question when it came to getting the item fix and in my case exchanging it for a nother one i was in and out from the store in a matter of minutes and they also give me a reasonable price on a new device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never get a high end electronic without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason that I buy from best buy is this super affordable but helpful geek squad plan. I've never been let down. It also provides peace of mind for since most products only come with limited warranties, but by purchasing geek squad support, I know that I can get assistance somewhere local without having to pay out the nose.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sister loves it

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love getting Geek Squad, especially when having children. It helps a lot when things break, even with cases things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same protection plan on my previous Surface. When the batter malfunctioned the protection plan replaced the unit with a brand new Surface. Could not be happier.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Best Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have yet to use this service for what we bought it for, an Amazon Fire tablet for my 5-year-old. I do have experience with Geek Squad services in the past though and it has always been the easiest warranty service I use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover my child's tablet. Wish you did not have to repurchase it after having to use it, but it is still cheaper than having to replace an accident with a new tablet! Learned a hard lesson though if you are replacing it under a claim - don't forget to bring the power charger with you! You will be charged if it is missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for a busy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me many times. Great if you use your device all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support/Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the Geek Squad Support/Protection for my products, especially computer products. It is such a piece of mind to know my product is covered for repairs, remove viruses, or help with technology questions. The Agents at my local store are professional and always go above and beyond. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomal customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase im very satisfied with the tablet will definitely purchased another talet of this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.

    I would recommend this to a friend
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