Customer Ratings & Reviews

Excellent Service. Definitely It worths the value of the product to cover accidents.

One of the best double picture frame for remember love one.

Geek Squad is Bomb! They get the job done no problems.

Geek Squad is Bomb! They get the job done no problems.

Bought my Mom a tablet on sale and got the Geek Squad protection. Had a problem with it, took it to the store they looked at it, repaired the glitches ( combo of an app issue and my Mom having too many windows open) It ended up happening again and then overheating and going out so Geek Squad replaced the tablet!

I purchased a two year warranty for my son’s tablet. I was told that if anything happens to it (ex: my son breaks it), all I have to do is bring it in and they will either fix it or replace it. I rated it 3 stars because I haven’t needed to use this service, yet. If there comes a time that I will need to use it, and if the issue is covered and there’s no problem replacing or fixing it, then I will re-rate it.

The tablet was purchased for my Sister who was having surgery and had to isolate for 24 days prior to the surgery. This allowed her to still communicate with her Grandchildren and the rest of the Family. She is happy with performance of the tablet.

Great deal for a fail and low price. I bought my New Tablet in Mid Feb. and did buy my Geek Squad in time. I went over a few days ago at my Local Best Buy and I was allowed to pay for for My Service (with a OK from the Man.). I love Best Buy.

The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.

Awesome product and customer service! Got what we wanted and have used it to this day since they took such great care of us!

I recommend geek squad protection for all your electronic purchases. The peace of mind that you're protected and geek squad excellent service are worth every penny!

I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.

My children break their tablets at least once a year. I found it very necessary to buy the protection plan because it’s cheaper than having to to purchase a new tablet… It just makes sense…

I prefer best buy for the geek squad service, I like being able to walk in and physically hand my item in for service rather than other stores where you have to mail the item out for repair etc. Granted they do the same thing most of the time but at least you know it got handed over to someone to take care of that.

I purchased the Samsung 10 inch tablet Works like a charm. Fast and easy to navigate. You can mirror to your tv screen using wifi and there is no buffering. Picture quality is fantastic. I added the protection and have not had to use the protection so far.

I have always had great experiences with anyone that Best Buy puts in their Geek Squad. These people always are nice and helpful and have never given me a problem for a need for replacement, help in fixing something, or finding an item that I am looking for.

I really appreciate the protection for these type of things I purchased this product for an eight year old who of course has tendency to break or drop things I took the seventh generation one I purchased in and without hesitation they took care of it with no worries I will always get the protection for any item worth saving

I love my Samsung tablet that I bought at Best Buy. The Geek squad support are always so awesome helping me with any problems I run into on it. I'm 84 years old and not very computer savvy.

Good product and good quality product love it so much

The team members were so friendly and informative.