Customer Ratings & Reviews

I've had two instances when Geek Squad coverage has completely saved me. Exchange/credit toward a replacement unit was painless, so I buy Geek Squad warranty coverage whenever I have a major purchase at Best Buy.

I wanted to purchase the warranty just in case. I really doubt that I will ever have to use it.

This was a great service to buy! It gives me access to Geek Squad agents online, over the phone, and in store. You can get help with a problem, with maintenance, or even get answers to a question. The agents are extremely professional, very courteous, knowledgeable, and helpful! All of that, plus great protection for your computer. :)

I will purchase this item again as it provides good service.

Got this for our Samsung Frame tv, it is good peace of mind if anything goes bad on these tvs. Note though that i got a screaming deal on the TV and because of that, it offset the cost of the eventual geek squad contract price. THat's the other way i justify this too.

Great to have for small children especially knowing how irresponsible they can be.

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

You have to have a geek squad protection on all your devices is definitely a must they do such a great job when it comes to repair your device or helping you get it fixed they have a membership that you can sign up for two so you should try that out

So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!

Always a good idea to have even though I take excellent care of products. Seems as they get old and need help.

My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

I always buy the Geek Squad protection plan with our electronic purchases. Thank you for offering it, I’ve had to use it twice.

Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.

Awesome and very easy to use I highly recommend this product

Bought the geek squad protection as the devise was for my kids. These type of protection arw always needed especially with kids devices

i recommend getting this if you're buying a tablet for your child or for any things really, they can help replace your item if it breaks

The geek squad anget respectful and kindly help me with what I was looking for

This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.