Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,498 reviews
  • Rated 5 out of 5 stars

    2 year Accidental Geek Squard Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know i have protection if i need it. I wish they would offer more time for protection because things don"t happen in the first 2 or 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and as long as you got a Warranty you will not have a problem with your return, their pretty good at help resolve a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to work for Bestbuy and I know how hard Geek Squad works, But I hope I never have to use them, but this gives me a peace of Mind, especially when my puppy is around, anything can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reset my processing problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have always been friendly with me and very understanding with my limited techie knowledge when I got a virus. Either online chats or in person the Squad is always there. Thanks, Geek Squad. I'm glad I purchased the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs the squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you EVERYONE should invest in GEEK SQUAD SERVICES I got a tablet for a friend as a gift... And it fell and shattered. They replaced it . No questions asked. Absolutely wonderful. Very helpful as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with the squad! Very grateful for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly ever had used once for my tv remotely replacement and it was very smooth transection. I would recommend to ever user to get Geek Squad protection with their electronics. Best-Buy Geek Squad protection are one the best you could get from best-buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service on a previous laptop and near the end of it's expiration my laptop gave out. It wasn't a quick process but they did fix it and I didn't lose any data so well worth it and purchased for my current laptop. My son still uses my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i dont ever have to use but I’ve used them in the past and they were easy to process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave you a peace of mind. Purchased this for a Surface and played it on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great squad service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent agents! , excellent service and promptly attentions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection plan for my new Surface yet. I have on a past purchase and the service was great. Easy to use and pretty seamless. It's a little expensive, but worth it if you ever need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing amazon fire

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet the size the price. There are so many features for such a low price. If you are looking to buy a tablet for you little one look no farther.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best kids table

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best kids tablet.Es la mejor tablet que he comprado a mis hijos y su protector aguanta las caídas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plan is so awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased the geek squad protection plan for my kid's tablet and never have any problems when I have to use at best buy. Accidents are unavoidable when it comes to kids, but it is so hassle free when you have to replace an item..Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra s8 tab

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen, this us the best tab i ever had, watch movies and nexfix is the best and drawing is fun on this tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really does care about you they take care of your devices if it comes towards it having a problem they let you know what's going on with its internal functions and really they're just great people thank you so much Geek Squad to all of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful about adding this to my purchase such a great ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for PC tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not expect any problem with my new tablet, but I like the added insurance of knowing the Geek Squad is available if needed! As a rule, I do not trust extended warranties, but I trust the Geek Squad from people that have use them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 4 stars due to the fact of there lack of communication. I waited an extra 2 and a half weeks to find out they had approved my tablet for a junk out. They said oh yeah just go down to the store n give them this code and they'll give you the credit for which you paid for your tablet.

    I would recommend this to a friend
Sponsored