Customer Ratings & Reviews

I once was one of those who thought it could never happen to me, until it happened; the accident of a lifetime that left my two week old device in pieces. It happened before I knew it, and then the I remembered the Geek Squad protection. Total replacement, no questions asked. End of story.

Geek quad came through later in the year when surface pro purchased had its charger become defective and Geek squad replaced item at no additional charge. Thank you Geek Squad!

Geek squad protection plans are a fantastic insurance policy for your pricier items.

I was able to make an appointment the same day. I got in about 15 minutes early, and they saw me right away. The Associate treated me with respect and although my issue could not be resolved at that moment it was a great experience.

for 50.00 dollars a year,covers everything. can not go wrong.

I have always had good luck with Samsung products and the Tab A is no exception. I always get a new one when my son breaks it. Hahaah

It's a must to have a warranty on anything merchandise, whatever you buy geek squads to number one

awesome service they go above and beyond treated me with respect and got to the root of my issues

I got this do to I am not a technology geek person and the computers / tablets have gotten confusing at times to keep it up to date and in good working order. I am happy to take it in for a week and have it all updated with know worries.

Geek Squad protection is always recommended if you are investing a large sum of money into a product. You never know when you may need this. Worth the buy depending on the product. Always understand and read the terms of the conditions.

With something so expensive like this he definitely want to have protection protection on accidental handling accidental damage you also want to have Geek Squad service with it just for those are all issues that you might need to have done and it's definitely a quality product for the price of

If you love your money working for you...then you need to get this...I’m a freak about my phone beeaking. After having worked in retail for many years I see tons of people coming in and complaining they want insurance after something breaks but this is so worth it, it was a no brainer.

Saved me from having to buy another Kindle fire. 120 bucks turned into just a $40 buy at the beginning. Thankful that I purchased this at the beginning.

Any time I use geek squad they are very helpful and informative. They always make sure I understand the issues/solutions.

This tablet is good for the price i got it for the kids and it works as expected

Lisa Mills was courteous and had patience while working with me on my issues with my laptop.. She did not over sell and made sure I understood how to work my unique computer features. I am completely satisfied!

Good support to have as we've had a few issues with the Samsung tablet purchased. It was covered for replacement twice now...once right out of the box & then a few weeks ago . So if the Geeks couldn't resolve the issue there was backup.

I always wondered what it would be like to have my own personal technical assistant. Recently I had an opportunity to use one of the Geek squad for help with a charging issue on my tablet. I got fast service and the problem is solved. I'm glad I purchased a two-year agreement would advise others to do so.

Very knowledgeable of all the products and what I need and if anyt hallens its covered

Geek squad never fails when it comes to their protection. The service plan that was offered to me at the time of purchase was a no brainer. This protection keeps you at ease for the number of things it covers.