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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 4,498 reviews
  • Rated 5 out of 5 stars

    CANNOT GO WITHOUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend NEVER going without GEEK SQUAD PROTECTION. I cannot tell you how many times this has saved us when we need help with a replacement or a fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem with replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use for tablet yet but from every experience I've had with geek squad has been down right easy and fair love that they make it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this purchase I’ve had to bring my surface Pro in and Geek Squad immediately repaired and updated my device. As well as informed me on how to avoid future incidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it's a new purchase and nothing has happened or gone wrong, I have to say that having Geek Squad service is phenomenal and a must for any sizeable purchase of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality best purchase ever made with the technical aspect, this has helped ensure that my products were in good hands. I will continue utilizing the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect my equipment with them. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this warranty, we have a 3 year old and this warranty was purchased for his Amazon tablet, used a few months after purchase and had no issues at all replacing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection plan with Geek Squad is absolutely hassle free. Initially, it seems like an added cost while purchasing a plan but in case of damage they have replaced the item with a same new product. Its worth the spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it it will help, when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan, It is very good, and I have had to use it on other items in the past. It is very costly if you do not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love is warranty the best in the market Never had a problem If they can't fix it they will refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenda's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got any issues with the tablet they changed for me with another new tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you didn't break it you get a brand new replacement! Always the kindest customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality folks with great experience and a firm grasp on tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up worth your the price I enjoyed what a breeze it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad Total Tech Support for close to 2 1/2 years. The technicians are always helpful and almost always resolve my issues on the first call. I have found it to be a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek has assisted us numerous times, in a time-efficient manner, always offering helpful, appropriate suggestions to avoid future difficulties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable about our issues and helped us get a new tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth considering.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never say never, especially if you can squeeze out the extra money. The alternative can be a really rude shock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've called the Geek Squad twice. First time, they scanned my computer and checked for viruses. Make my computer run faster. Second time, I had a printing problem, which they fixed over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

    I would recommend this to a friend
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