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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,498 reviews
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad bestbuy offers this! I would always get protection on my electronics Incase it breaks or something, and they will help you out!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Hector. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for my 4yr old and my 7 year old and both love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is good opption to protect ... is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this warranty for my granddaughters tablet it came in in when the tablet all of sudden stopped working brought it back to Best Buy and the tablet was replaced at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fix my broken screen on my iPad and they worked on it so fast

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection plans are the best

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth spending the extra money for your product to be protected. Life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad Protect & Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a student so I don't have time to risk anything happening with my computer. I had a crack in my screen in a 2 yr old Surface Pro 3 took it in and got a brand new one all because I had the Geek Squad Protect & Support, LOVE IT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tablet was totally damaged, and thanks to the Geed Squad warranty, I got a full refund. I'm very grateful for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ideal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it family time on it customer did good job help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddo loves it. The screen is pretty dim. But he doesn't seem to mind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great experience with all my protection plans purchased at Best Buy. The geek squad listens and does everything possible to fix problems. I never go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Albany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointments are a hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value and extremely helpful when things go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this for the rewards points. So far have not needed to use the protection, but I am glad I have it. Love that I can get my tablet screen replaced if necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gordon Lightfoot approves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you could only read my mind love. What a tale my thoughts would tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very attentive tech support when needed

    I would recommend this to a friend
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