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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,498 reviews
  • Rated 5 out of 5 stars

    Prefect plain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I need when I purchased this for my grandsons tablet, knowing kids this is the perfect protection plain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily i haven't had to use this plan yet. If i hadn't purchased it im sure we would have a different story. But this projection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection it adds. I've only had to use it a few times with various devices but if you're clumsy like me it's worth the little extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped in everything i wanted to know about the protection when i bought my tablet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!! This is perfect dor all my work needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup for "Just in Case". Glad to have it and glad that we didn't have to use it. With all the accidents that could happen it nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Squad with Integrity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I appreciated about my Kindle. This squad kept their word. No hassles, no interrogations, and I respect that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are trained & skilled to always get the job done efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have this protection for my tablet incase I have problem with my tablet thank God I have not had any big problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection, because you always stand behind my purchases. It's reasonable and is worth the money. Thank you for your help and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use at my kids weddings for playing music. It has worked well so far, but only in the downloading playlists stage right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husbands Ereader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a geek warranty on one of my husbands reader and when he accidentally dropped it you where nice enough to replace it. He dropped it in water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service, but still can be improved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent back up to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use the geek squad but I am glad to know I have it with all of my purchases as I go along with my digital purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with peace of mind. Only had to use once on one of my purchases but was worth every penny and then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-year a accidental protection plan is a good buy. Electronics seem to have a short life anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for this tablet! When I have problems With my tablet I take it right to Best Buy, and they replace it for me. Really worth the extra money.

    I would recommend this to a friend
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