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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,498 reviews
  • Rated 5 out of 5 stars

    Option to renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with the tablet as a gift for my husband. Better to be safe than sorry when investing on tech. Like the fact that you can renew the coverage on the warranty through geeksquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a back up plan. Fortunately, we haven't had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my surface when I took it in, thought it was kind of goofy I was given a used replacement but I guess you can't really expect companies to be truly outstanding when it comes to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use this but it’s good to have just in case lol kids break things a lot lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my tablet Best Buy added a one year protection plan so if I would have problems with it the Geek Squad would take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked the screen they got it fixed within a week, no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Replaced - No Hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always taken care of issues with covered devices... tablets- Great service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty best offers is a life saver my wife's computer had many problems they couldn't fix it at store it was sent out and we got brand new item plus it was up graded awesome deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use it but it was good to know I had it in case I had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have for any electrnic bought at best buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great No Hassle Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a recall on the power supply of my Surface and because I had this warranty they allowed me to receive credit for what I paid for it almost 2 years ago towards the purchase of a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my outdated laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my laptop. Fixed my issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift for my 7 year old family member. She still uses it at age 9. Excellent for travel entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I can always count on the Geek Squad when I need help with my computer. They are friendly and always explain what they did to fix my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad is great to have, the team can help you with just about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for anyone who would like to feel at ease with their gadgets. I am glad I got it even though I have not used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your support and i recommend allways to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have if purchased for a child. I bought this to go with the fire tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad because they don't nickel and dime you when you have a problem with something and they fix the problem fast.

    I would recommend this to a friend
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