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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,498 reviews
  • Rated 5 out of 5 stars

    Geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helpfulness kind and answered all questions love my pad and the geek squad help me understand and work the ipad they are wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so glad that i had this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought my Surface Pro 4 I've had to use the plan twice. Both times were my own clumsiness, and my issues were taken care of very quickly. The service folks were professional and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad service, I usually buy geek squad service for all my electronics because you never know what can happen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    kind people

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so kind and work really hard to do the best for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uh yeah duh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS buy the replacement plan... always, things happen out of your control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - 1-Year Accidental Geek Squad Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it, but I'm sure it's a good deal. Would recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and keep track of through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought this. It is easy to use. It protect all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to know you have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used it but it was good to know I had it just in case. My only recommendation is that a percentage should be refunded due to lack of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always go to them if I have a question and their policy is good if they need to replace your item and they don't make it anymore then they will give you the newest model that's comparable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use this, but I was glad I got it for the peace of mind. I would say its a good deal depending on what you are getting it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ao knowledgeable and professional did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind, why wouldn't you get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on everything from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to repair my Surface Pro 3 with this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend
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