Customer Ratings & Reviews

I have so much fun on my new tablet even my kids love it

I highly recommend the Geek Squad service. Everytime I have had to use it I received the best service and my products was taken care of.

A really great service if your item that is purchased through Best Buy brakes and they cannot fix it they will replace it brand new

We fully recommend buying Geek Squad on any electronic equipment over 100.00. Best Buy stands behind their geek squad protection plans. Either they fix it or replace it.

I would not purchase an electronic without having geek squad protection every again. They actually hold true to fixing and repairing broken items.

It works very well, and you should get it for any type of accident, the geek squad has a very good service and nice treat.

the agents replaced the screen on my tablet. they also notified me of every step they took to be able to replace the screen.

May need in future anything can happen so be prepared

It's always good to buy extra warranties for your electronics, never know what will happen, geek squad warranty is alway good and easy to use

I wouldn't buy a table without the replacement plan. No questions asked.

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

I am glad I got it. Laptop was for a 7 year old and within 10 months I needed the charge port replaced.

i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

If is taking forever to get bac km a tablet that I turned in weeks ago. I'm fairly certain they need to just give me a new one. Not sure what's taking so long. Oh, and they were very rude about the appointment times they do now. They schedule blocks of time which are 20 minutes long. I assumed that was my window to come and drop it off. No, they want you to come at te beginning of that time frame. I was a little late and live over 30 minutes away. When I arrived, the kid told me I had to reschedule. He was literally standing there doing nothing. Very annoying and rude. I would still recommend getting a warranty, though. Best Buy typically has a great policy.

It is worth it to get the protection plan, especially if purchasing for kids.

All good the guys is soo nice is best have waranty

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.