Customer Ratings & Reviews

Geek Squad Agent answered all my questions and took care of matter.

I used to be a person who thought buying the protection plans or as some call it the "extended warranty" was an absolute waste of time. That isn't the case with Best Buy, they cover more and make it a walk in the park to exchange or repair. I ALWAYS get the warranties on electronics now. Companies don't make durable products like they used to and that's ok because they are trying to make everything convenient and I feel like its at the cost of longevity.

Great . Works well and gets the job done as I needed

Excelent for a product that will go to a teen , keeps your inversion safe

I love it so much it’s so easy and convenient for us

I love it so much it’s so easy and convenient for us

My son is very likely that I make the best i bouth on best bay

Hopefully if and when I need this product it will be of good use

Excelent pruduct, don't have pulg for wired earbuds, relay in bluetooth ear device

Great tablet for a both my autistic kids runs great n smooth

This is probably a good investment. I've had several broken laptops that had I purchased an extended warranty would have likey been repaired in less than a week. However, skipping out on a warranty meant that I had to order replacement parts and do my own labor. I can fix a computer fast but ordering the correct replacement parts can take time. A warranty allows you to just drop off your device and pick it up much faster. You live and learn.

Happy with the way Store representatives explained the product, benefits, coverage plans. They are very supportive and give you enough time to try the products at displays.

This is a great tablet for the price. More bang for your buck over iPad. The fact that it comes with the pen is stellar! Bright screen and good battery life along with a light weight should put this device at the top of your list if you're shopping for a tablet. Performance is good as I never saw any lag. I mostly use it for reading, watching movies or TV while on the treadmill, quick internet lookups and note-taking at work.

Product worked perfectly and didn't require the use of this protection. Interaction with Geek Squad at location has always been a pleasure. Always get the insurance, better safe than sorry!

it cost me 120 + tax and 40 for geek squad 1 year that really is not so good because well it already comes with a 1 year manufacturer, 40 is steep considering 1 year and so much for that- should be like 3 year, so Best Buy... I always get a fair deal w/bb geek but I had 1 weird 1 where my phone had a problem and (long time ago) i had a 2 year i went there and they told me it wasn't through geek squad but through boast even though they pointed out to me that it indeed say geek on the receipt. All the memories of that one or vague but I was let down. And just the same way on a vinyl player at wal-mart the same way. Those two times were terrible but I doubt that will happen to you. I recommend though unlike me take your proof and call the upper powers because they do listen though. i give them a 4 stars for this product price. But geek squad is usually always 5

Happy to know that I don’t have to worry for two years

This is the best protection plan! I buy my things from Best Buy just because they have the best plan!

Like the tablet so far, no issues, wish the battery lasted a bit longer but overall it’s great!

Easy to change when breaks. Geek squad very helpful

Good thing to have if you are always on the Tablet. Lots of memory and long battery life.