Customer Ratings & Reviews

people let me tell you every electronic devices in my home I got them from Best Buy I always try to put the Geek Squad protection plan because you need know what going to happen I have 4 kids in my house they always trying to set everything on fire if you know what I mean I have a 60inch Samsung smart TV that I bought from a different store before I started buying from Best buy the TV stop working after 1 years 5 months I did not have any protection plan on the TV so I call Samsung and they said nothing they can do for me because I have the TV for 1 year plus. up to now I still have the TV in my garage. I got the Samsung TV from Sears and after that I promised my self not to buy any more from Sears. this is how I decided to buy all my stuff from Best buy now I have LG 65inch. I'm just trying to let you all know that Geek Squad is the best because you never know

Worth having just in case your electronics breaks.

I get your protection plans on everything I buy. And, I know Covid-19 shut a lot of things down; however, I had tried for more than 2 months to get the HD Fire 10.1" I bought for my grandson looked at. The Best Buy rep gave me the wrong item # to simply buy a new one, it was the code for an 8"... I have yet to hear back from the Geek Squad. The school closings have wreaked havoc on my grandson's ability to have some sort of normalcy during this time of traumatic events-- tree fell on his home in October 2019, he and I were in 2 separate hit-&-run auto accidents October & November, then he and his mother was in an auto accident (thank God the driver at fault stayed on the scene), the greatest heartbreak of all was suddenly losing his Father on January 17, 2020 and just before Covid-19 crisis we found out he may be autistic... immediately set-up counseling services, but it all has come to a screeching halt...home repairs, timely auto repairs, recovering from his father, no connection with other kids and the one main toy going out yet again. Please help me get the right tablet shipped asap...

Great insurance just incase lofe happens and need a fix

Bought this as a gift for my toddler nephew and it wokrs great.

good for computers work 24/7 and others sistems for the university

Good protection plan that is worth the price. I usually always get an extension warranty

Pretty nice. I always go to best buy anytime i want to get something nice. Im very loyal to best buy bc never disappoints!

Love it. I can do so much on it. Great tablet has alot of great features

If you have kids definitely get the the warranty. Youll be in an out or you can get the product shipped to your home.

So excited to have geek squad protection ive heard nothing but great things, cant wait until my kid breaks her tablet so i can see how they work

Geek squad is the best very helpful and very easy to understand returns and exchanges

you know you're gonna drop it as soon as its too late.

The Geek Squad was quick and efficient with my return, were very understanding about the holiday rush, and very helpful in so many ways!

Good protection tp have. Priced just right. You never know if it will be needed. Better to have it and not need it thsn toneed it and not have it..

Very polite. Helped me what I needed help with no hesitation

Best service ever!!! I can’t say enough about them! I will always use the Geek Squad Service. They always fix things or replace with such great help and kindness.

It works well.It does the job happy with product who would recommend product

I love my kindle! It's so portable and easy to use. If you're an avid reader, but don't like having physical copies, this is for you!

Great price for the warranty on the Samsung tablet. I would definitely recommend getting this 2 year warranty if you have smaller children.