Customer Ratings & Reviews

Best refrigerator I ever purchased for my office! It keeps everything frozen in the freezer and fits a lot of stuff. I generally use the freezer part for popsicles or ice cream. The refrigerator has a shelf for sodas or juice boxes which is great for the kids. I use mine in The office so it fits a ton of food and snacks. Keeps everything cold. I love the storage spaces too! Perfect for me!

Geek squad is always super helpful and they are quick

I bought this ice maker 2 years ago and it is still in perfect condition. I recently upgraded and got a different ice machine worth over $600 and it didn’t hold up for more than 4 months. But this ice machine gives me no problems and is not my “ol reliable”!!!

I use this item all the time and it hasnt given me any issues

Best warranty Ever!!! No hassle for repair or replacement

Great program super easy to use and have never had a problem

Haven’t used them yet for this machine but did use this in a prior order. Replaced my camera because they didn’t have same one. Worth every penny

Best customer service no questions asked on claims

Very nice refrigerator... tried open box one first but had issues with it. Went back determined this one suited our needs best

The iPad is a game-changer! Its stunning display, lightning-fast performance, and seamless integration with Apple’s ecosystem make it a joy to use. Whether for work, creativity, or entertainment, it excels in every way. The battery life is impressive, and the intuitive design keeps things effortless. Truly a must-have device!

The agents are professional and usual solve our issues timely. Will purchase most definitely for big ticket items. Great peace of mind

The Opal worked well for two years and then died. Fortunately, before I bought it I had read reviews and learned that it was prone to failure so I got the four-year warranty. It broke down two years and two months after we got it. We cleaned it regularly, use the additional filter, and only ran it with distilled water. It definitely requires a lot of TLC, but it's worth it while it's working. We do love ours, but make sure to buy the four-year warranty and remember to do all the recommended maintenance. Geek Squad refunded our money and we just purchased another Opal 2.0.

The help with set up was fantastic! I couldn’t have asked for better service.

I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

I can't speak highly enough about the 2-Year Standard Geek Squad Protection from Best Buy. It's the additional insurance that provides peace of mind with every purchase. Knowing that my products are covered for an extended period brings a sense of security. The Geek Squad team has consistently demonstrated professionalism and expertise in handling any issues or concerns. The ease of the claims process and the prompt assistance from Geek Squad make it a valuable investment. It's more than just protection; it's a commitment to customer satisfaction. I highly recommend opting for the Geek Squad Protection with every purchase from Best Buy. It's a reliable safety net that enhances the overall shopping experience.

great value peace of mind for any problems after initial warranty

Every time something fails to work properly they are always there to help me out. Great service!

My nugget ice maker failed on me after a little more than 2 years. They had to send it off to a remote service center, and told me it would take 4-5 weeks and I was sad, but then 1 week later they told me that it was unrepairable and basically offered a store credit refund so I could get a new one (or something else). The only catch was that I bought the unit on a good sale, and it was now on not quite as good of a sale so I had to pay a little more beyond the store credit, but the Geek Squad protection plan is still worth it because the process is just so much easier than other retailers who outsource it.

Was having some issues with a Dell Laptop, running slower and slower no matter what updates I did, driver updates I installed. Went to Best Buy to see the Geek Squad. Decided to purchase a 2 year protection plan. Wasn't exceptionally expensive but in the long run extremely cost effective because it covers ALL the electronic devices in my home including desk top laptop tablets. Since the purchase of the plan I've had 5 other laptops in for various reasons including Windows 11 problems, hard drive problems. Had I not purchased the plan, with the money if would have cost me for each individual computer, I could have purchased a two-week cruise to Europe up the Danube for myself and my wife. Would encourage anyone to consider purchasing Protection if you have multiple electronic devices such as desktops, laptops, tablets, TV, anything electronic. With the plan any purchased installation, such as a SSD HD, if free, you just pay for the part. Well worth the investment.

The Geek Squad are very helpful and are extremely easy to deal with.