Customer Ratings & Reviews

This is a MUST have!!! I did not realize that my son purchased the Geek Squad 4-Year Standard Protection until my MacBook Pro needed an OS upgrade, and when I called they said I had this protection, and it turned out to be FREE to upgrade my operating system. What a blessing! This protection saved me from having to purchase a new MacBook Pro!! I definitely recommend this for everyone. It covers any and all computers, electronics, appliances, etc. even if it was not purchased at Best Buy. It was well worth the money. I have already recovered my cost!

Totally worth it for my previous microwave that broke down after 1.5 years :(( they totally replaced it !! they gave me credit and I was able to get a new (different) microwave that same day. it was a lifesaver.

Geek squad takes care of the problem. I always get the protection offered.

Geek squad have a good services. They are doing fast service in 3 to 5 day

Our new Panasonic microwave works great! After having another brand for 2 years this one is wonderful. The other microwave would stop every few seconds, but sometimes it would go for a minute or more before it stopped. That one is gone and we really love this Panasonic!

The microwave was very easy to set up the touch pad is amazing it’s like magic. The features are really cool like increasing and decreasing time is literally one touch! I love this microwave.

I use geek squad in the past and they have been very efficient!

I always get the BEST BUY warranties. They stand behind their products and should it ever be needed, they always take care of the customer to get an item fixed or replaced....

Best Buy product is always a Great Buy. Service Reps are so helpful.

Would not purchase and expense item without have the protection.

Very Good Plan from the given material I saw for this 4 year Protection Plan. It is a very suitable plan for my microwave. and I believe this plan will ensure an added protection be provided whenever the manufacturer warranty expires

Anytime we’ve ever had a problem with a product, the geek squad has been able to address the problem locate it find what needs to be fixed and fix it or else they simply replace it which they have done on many occasions for us. I’ll never buy another product without getting the geek squad protection even though it has become a little bit more expensive than previously.

I have purchased at least 6 large tv’s, microwaves, sound system and had all tv’s installed by Gerk Squads! Very satisfied!

I just bought an LG microwave, and I purchased the 4yr geek squad protection plan for it. I hope I never have to use it, but I feel better having this warranty coverage as newer appliances don't last as long these days.

I've had this service for many years! It has served me well!

Easy returns at store or quick fix absolutely recommend this warranty

The agent was able to resolve the technical issue related to Microwave and suggested new purchase very quickly

I get protection plans with most purchases I make at BestBuy. Even the small things that offer it. It’s an extra peace of mind on especially big purchases and they seem to come through EVERY single time I have an issue with something I bought. Of course as long as I bring it in within the plan period.

good geek squad if you need them right away...but at store? no comments at this time

I have not had to use Geek Squad protection to replace or repair anything. I cannot say if it is good or bad. That is why I gave 3 stars