Customer Ratings & Reviews

Very knowledgeable about camaras and we attend it quicly

Excellent.5 Stars. Heats up food quickly and predictably. Touch controls are a bit confusing, thougg

Have not yet used it, but i hope they honor the warranty.

The best purchase I can ever have a love have my microwave hit up. Aloha there so small convenient.

I purchased the Geek Squad protection plan, because the previous microwave I had which was not an Insignia went bad after couple of years.

We really appreciate being able to have a four year protection plan on our products.

Excellent service.I recommend to my friends when u buy any appliances to take protection plan

They are always so helpful. I can always rely on their services and they are happy to assist.

This was the second microwave purchased for our office. The first was for the upstairs kitchen. It not only is a beautiful appliance, but it works very well and is easy to use. We liked it upstairs so much that I ordered another for our production team downstairs.

Geek Squad protection has been a lifesaver. Yes, on little items it doesn't make sense. But, on big ticket items, like TVs and appliances, get it. We had Geek Squad protection on a top TV we bought. Not naming names but it was garbage. The screen suddenly changed from full color to where the left half of the screen was black and white and the right half was color. 4 repair visits that only fixed it temporarily or had defective parts delivered until, because we had the Geek Squad protection, we were allowed to return it, for a full refund, and pick something else.

Geek Squad service is a must for every Best Buy product. No hassle returns. My son broke his tablet (accidentally) and they replaced it then and there.

Purchase protection plan selectively. When I've had an issue with a product, replacement easy.

Agent did a temporary set up because our new TV cabinet needed delivered. Agent returned when I called to advise the remote wasn't working. He determined our new sound bar was blocking the TV sensors. Also the new TV has a very TINY remote! Agent was able to program our 32" TV remote for our ease in operating the 65".

I purchased this for a new microwave that I bought to replace the microwave that replaced my original one, so this is my third microwave. Its a built-in and only this one will work so I’m always stuck getting the same one at $500 a pop. The second one lasted less than two years, so if I had the extra protection I could have gotten it repaired or replaced. Okay, okay…I learned my lesson! For a small price I got an extra year of warranty in case microwave #3 decides to also have a limited life. Don’t risk it…get the protection!

This is a MUST have!!! I did not realize that my son purchased the Geek Squad 4-Year Standard Protection until my MacBook Pro needed an OS upgrade, and when I called they said I had this protection, and it turned out to be FREE to upgrade my operating system. What a blessing! This protection saved me from having to purchase a new MacBook Pro!! I definitely recommend this for everyone. It covers any and all computers, electronics, appliances, etc. even if it was not purchased at Best Buy. It was well worth the money. I have already recovered my cost!

Geek squad takes care of the problem. I always get the protection offered.

Geek squad have a good services. They are doing fast service in 3 to 5 day

I use geek squad in the past and they have been very efficient!

Totally worth it for my previous microwave that broke down after 1.5 years :(( they totally replaced it !! they gave me credit and I was able to get a new (different) microwave that same day. it was a lifesaver.

Best Buy product is always a Great Buy. Service Reps are so helpful.