Customer Ratings & Reviews

Would not purchase and expense item without have the protection.

I always get the BEST BUY warranties. They stand behind their products and should it ever be needed, they always take care of the customer to get an item fixed or replaced....

The microwave was very easy to set up the touch pad is amazing it’s like magic. The features are really cool like increasing and decreasing time is literally one touch! I love this microwave.

Our new Panasonic microwave works great! After having another brand for 2 years this one is wonderful. The other microwave would stop every few seconds, but sometimes it would go for a minute or more before it stopped. That one is gone and we really love this Panasonic!

I have purchased at least 6 large tv’s, microwaves, sound system and had all tv’s installed by Gerk Squads! Very satisfied!

Very Good Plan from the given material I saw for this 4 year Protection Plan. It is a very suitable plan for my microwave. and I believe this plan will ensure an added protection be provided whenever the manufacturer warranty expires

I just bought an LG microwave, and I purchased the 4yr geek squad protection plan for it. I hope I never have to use it, but I feel better having this warranty coverage as newer appliances don't last as long these days.

Easy returns at store or quick fix absolutely recommend this warranty

Anytime we’ve ever had a problem with a product, the geek squad has been able to address the problem locate it find what needs to be fixed and fix it or else they simply replace it which they have done on many occasions for us. I’ll never buy another product without getting the geek squad protection even though it has become a little bit more expensive than previously.

I've had this service for many years! It has served me well!

I have not had to use Geek Squad protection to replace or repair anything. I cannot say if it is good or bad. That is why I gave 3 stars

The agent was able to resolve the technical issue related to Microwave and suggested new purchase very quickly

good geek squad if you need them right away...but at store? no comments at this time

I get protection plans with most purchases I make at BestBuy. Even the small things that offer it. It’s an extra peace of mind on especially big purchases and they seem to come through EVERY single time I have an issue with something I bought. Of course as long as I bring it in within the plan period.

Larger microwave than what we need, but things heats up so much faster. I glad i purchased it

We purchased this warranty but yet have need to use it. Hopefully we won’t need to it.

We purchased this warranty but yet have need to use it. Hopefully we won’t need to it.

Overall a good investment. I do recommend a protection plan for microwave ovens if you plan to use it regularly. However when the covered product failed there were some issues. The manager seemed unclear how the service plan worked. Tried to charge me for the difference in the price originally paid for the covered product, a microwave oven, and the current selling price, which of course had increased. After some "negotiating" the product was replaced without additional cost. One other thing of note is that the service plan does NOT transfer to replacement product. Don't buy more time than you think you'll need as it is wasted money. I thought I was good for four years since that is what I purchased. When the product failed after 15 months, I returned to Best Buy to have it repaired or replaced as promised. After getting the replacement I was told the 4-year service plan was null & void and I would have to purchase another service plan for the replacement product. I chose the 2-year plan this time as these microwaves generally fail within two years.

I never thought I would ever end up using one of these but believe it or not I was within 48 hours of the end of my geek squad protection and I had to use it. This insurance facilitated for me to get another item brand new due to the fact they didn’t make it anymore. If you plan on using some thing for an extended period and you need the peace of mind to have a replacement this is for you

I really appreciate the assistance of the gentleman that came to my house although they couldn’t fix my TV they were extremely professional and helpful and gave me lots of great information to help me make a future purchase