Customer Ratings & Reviews

I like the geek squad. They were very helpful in helping me hooking up my computer and when I broke my computer they were very helpful. They helpful on helping me to pick out a new computer when mine could not be fixed and when they came and helped me set up my new computer (second computer).

Have no idea what I purchased for this. So I’m assuming it’s ok. These guys are pretty good. I bought a 4K player and it would freeze on me. Finally took it to these guys twice and they gave me my money back. After the third try they give you your money back.

When something goes wrong you can always take it to the store where you get a gift card for the amount you paid or another like item.

I have not had to use the Geek Squad Protection on the item purchased in 2022, but have used it on a large-screen TV and was very satisfied with it. As they say, they we fix the item, replace it, or provide a credit. It's a great deal for some peace of mind.

I have not had to use this yet but it is definitely a plus to have. I used it on my old v6 which I had for three years or so before the battery died out and geek squad covered the cost. So I went and bought the same v7 upgraded model and it is great so far. I say always go with coverage cuz you never know.

This is my third Panasonic 4k blue ray player any issues replaced.

Love GSP I buy it for all my products and wouldn’t purchase anywhere else

This is excellent protection for products. The agents easily explained and applied my protection for a new item when the old one broke.

Piece of mind for protecting my purchase after manufacture warranty ends

For higher price items I've always bought extended warranties from BEST BUY. They have great customer service and and support with these warranties if you ever have an issue during the warranty period you purchase....

I have had some issues with setting up , had the the geek squad come out and they are the best made everything look easy ,they also explained to me quit a few things I didn't know which made it even better . A lot of thanks to the geek squad .

When I need them they are always there and ready to help. Kind and friendly staff also.

I bought this 2 year Geek Squad protection for a Sony Blu-ray player I bought my daughter. It feels good not to have to worry with something going wrong. I highly recommend this plan to everyone.

I believe that everyone should have The Geek Squad behind them when they purchase an item, regardless of what it is!

I gave five stars for the value. I only get extra protection on more expensive item, so this is just peace of mind.

I get the Geek Squad plan on most items purchased at Best Buy for ease of mind and faster handling of things that go wrong. It is easier than packaging and mailing. Also, I find the Geek Squad people are easier to work with than 800 number warranty representatives elsewhere.

Excellent peace of mind but hope I never have to use it.

Excellent peace of mind but hope I never have to use it.

While I have bought these Protection plans on higher priced items over the years, I rarely have had to use them. So glad I did get the plan though when something breaks and Best Buy fixes and or replaces the item with no hassle 99% the time. I only left off one star for the simple reason that I almost never get to use the plan. I take care of my stuff and guess have had good luck.

Proction plain is worth getting purchase your item is some happen call bestbuy (geeksquad) you dont have 2 worry about that problem they be right thier when you have problems with your item they can hook up with you i was your guys get geek squad plain