Customer Ratings & Reviews

Seems like a great deal is somethings happens to the tablet

The plan itself is fine. When we used it they were fast & professional and it was repaired/replaced quickly. Would have liked to know when I purchased the plan that the tablet would need to be sent out instead of being fixed in house. Sometimes you can't go without so sending it out was an issue.

Havent had to use them yet and idk if that due to their end or not but i call that a win in my book

So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

Good for peace of mind for 3 years and a good price as well.

I took my tablet in for a no charging issue. Geek squad explained the whole process of sending it in and getting it repaired. The process was easy and was given a link to track progress.

I always purchase the warranty offered by the Geek Squad. They have fixed a computer and more recently they helped when my TV went colorful and then was unresponsive with power source confirmed and reset attempts. The process was simple and very quick.I will always continue to purchase the warranty because they truly have the best service I have come across. Also they do not treat you like you are a bother or stupid. They ask valid questions and really do assess and find the best solution for the individual situation.

The two year protection really helped out with my child’s tablet when he accidentally broke it. It got repaired to be as good as new.

This was by far my favorite tablet I've used, large, beautiful screen and very efficient using it for work in construction. Unfortunately, someone else liked it too and stole it out of my truck. Would buy another if it went a little lower in price. Best buy, please add a way to cover lost and stolen items in the protection plan. I mean, I spent $150 on the plan, $100 on a case and screen protector to make sure it'd last,and that was basically all for nothing.

Fast service with attention to detail. Fast turnaround time.

Good to have in case you need it.... Never a bad idea

The agent was very helpful with us getting a new tablet for our children. We were looking for something not to expensive or cheaply made. It is the best of both worlds and provided us with helpful information on the warranty provided by bestbuy for a small fee in case anything happens. It was a wonderful and stress free experience.

I recommend Geek squad they are great friendly staff

Geek squad is always helpful and easy to work with.

It's a great little tablet while not little it's almost 15 in pretty heavy if you're trying to read it like a newspaper

I don't know what I would do if I didn't buy the protection for my stuff

Idk if its a me thing or them but i havent needed them and thats a win in my book.

people let me tell you every electronic devices in my home I got them from Best Buy I always try to put the Geek Squad protection plan because you need know what going to happen I have 4 kids in my house they always trying to set everything on fire if you know what I mean I have a 60inch Samsung smart TV that I bought from a different store before I started buying from Best buy the TV stop working after 1 years 5 months I did not have any protection plan on the TV so I call Samsung and they said nothing they can do for me because I have the TV for 1 year plus. up to now I still have the TV in my garage. I got the Samsung TV from Sears and after that I promised my self not to buy any more from Sears. this is how I decided to buy all my stuff from Best buy now I have LG 65inch. I'm just trying to let you all know that Geek Squad is the best because you never know