Customer Ratings & Reviews

I love the big screen. Samsung has done it again. Thank you Best Buy.

My tablet recently broke and I had geek squad protection and they helped me fix the problem without any hassle and were super friendly during the whole process!

I almost always get warranty or protection plan, just like car insurance you just never know what can happen.

Placed no bubble's! Tech was quick and friendly the only down fall was the wait for service.

I always get the Geek Squad protection on my electronics and my appliances. Sometimes I never need it - other times it's REALLY benefited. One of my Xbox Elite 2 controllers died about a week before the two year warranty expired. No controllers were available for take home or order at that time, so I got a full refund including the cost of the warranty. Similar issue with an HP laptop that kept having system board problems. Two times I had to send it in for repair, second time it came back and still had the same issue, so I simply got a full refund to apply to a new computer. Well worth it

I bought the 3year plan at 59.99 .Thank goodness I did! Because if I had not I would have been out of 164.00 dls!! Lesson learned I will always purchase insurance!!!

always pays to be safe because accidents happen and this is a headache saver.

Good for peace of mind for 3 years and a good price as well.

Fast service with attention to detail. Fast turnaround time.

As always on a decently priced item this is a great added feature that provides ease of mind if anything were to go wrong.

Great service that is on call and ready to assist at any moment.

So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

I love the fact that they are so accessible and knowledgeable. They have helped me numerous times when I needed assistance.

Okay, okay, I know we're told that service protection plans are a waste of money, and for the most part I agree, but when I bought a Surface laptop about three years ago I decided to purchase a three year contract to protect it. And wouldn't you know, about three months before the contract ran out the camera on my laptop died. Best Buy gave me a full refund for my computer (on a BB gift card) and it paid for a brand new, better Surface laptop (it was on sale!). So I took out a three year contract on the new one. Expensive? Yes. But I tell you, when I walked out of the store with a new Surface that was purchased with that refund, I breathed a huge sigh of relief (and I had a smile on my face!). I would buy a service contract for a small electronic device I bought for $30 - $50, but on the more expensive items (think computers and TVs) I would recommend them, just for the peace of mind.

The worry free warranty gives me peace of mind and worry free use

Good protection plan that is worth the price. I usually always get an extension warranty

It works well.It does the job happy with product who would recommend product

I love the Geek squad they explain everything to you.

I was able to get insurance on my laptop as well as my kids tablet.

the service is great to have. its always best to protect your purchases