Customer Ratings & Reviews

My daughter loves her new camera and takes it with her everywhere.

Hope I don’t need it but glad I got it. Time will tell and I’ll gladly update that experience if I end up needing it.

The customer service reps inside the best buy on Brook Road were extremely helpful in narrowing down which camera to choose after realizing there were so many options Available. If it wasnt for there knowledge and help i would have ended up getting my wife a gift card

Geek squad protection is always nice. You never know when you need it.

A just have with any major purchase at BestBuy! Only way to do it right!

Thank god I purchased this! My son dropped my camera and I was freaking out because he totally broke it. I went in the store and geek squad totally helped me. They sent out my camera and got a brand new one back in the mail after a couple days. With this protection, it's totally worth it. Because I didn't have to pay for the damages. They even email you throughly on what's happening. It's really a nonstessful process. I'm sure to renew my protection again when my 2-year ends.

thankfully i have never had any issues with geek squad

I did love the D7200 very good camera, fast and allow me to push my photography, di camera works like it should for almost one year after but I was having problem's not in a specific moment when I was shooting but for some reason I could not take photos so I had to power down the camera and turn it on so I can shoot again so that was a problem with me, so a had to change the camera and the Accidental Geek Squad Protection cover it with no problem and I end up changing the camera

Haven’t used the geek squad warranty at this time but feel confident it is available if I would need to use it. I feel confident it would be easy to access if needed. I even added it after purchase as I forgot while I was initially purchasing. The process of adding it after the purchase was easy and the sakes staff was great in facilitating the purchase for coverage.

Recently bought a sony a7 iv, I added the Geek Squad 4 year protection. Why? Accidents happen, when you have the protection, you will have peace of mind. Just bring your item to any best buy and get it replaced no questions asked.

Purchased a nice camera for my niece. Since its the first one she has, i felt it was a good idea to add this to the Christmas list for her. I think its a grea thihg to have for first time users with an expensive camera. The peace of mind and her ability to have it cleaned and serviced once a year is great. Great to know if the camera breaks it will be replaced.

Worth the extra protection. Wouldn’t gross tate to buy it again

Amazing warranty anything they will return your stuff and give you another one

I dropped my camera which could not be repaired. Without this service I would have had to replace the item. Since I purchased the service, I was able to get a replacement item equivalent to what I purchased initially.

Recommend 100%, I have very clumsy hands so this is a must for me!

The at ease feeling to have such great coverage on my canon camera!

I had to use this service within two week of purchasing my camera, I had stumbled and fell while the camera was around my neck. The lens got jammed and would not focus. I contacted the Geek Squad online, followed directions given and took it to the Geek Squad to send it off for repair. Within ten days, it was repaired and returned to me. So happy I got the Geek Squad service.

The best camera I have ever owned. The quality it better than I expected.

I highly recommend getting accidental protection for high cost cameras. Geek squad tried to fix our camera but quickly determined repair cost greater than new camera. They replaced our camera with a new one without any hassle. I am sold on Geek Squad!

Very helpful and knowledgeable when it came to helping with my camera problem.