Customer Ratings & Reviews

I have been fortunate that I have not needed to utilize the Geek Squad services. That reflects highly on canon products. IMPO, canon products are outstanding. I would also like to add should I ever need to need I am certain the Geek Squad would step up and help me if needed. Thank-you Best Buy for always being there for me!!!!

Recently got 60% sensor damage on a camera I bought less than 10 months ago. Geek Squad protection made the return for credit easy and worth the spend vs the cost of getting it repaired.

As suggested and recommended by the staff who sold my the Nikkon and considered it a very good choice

Always a good idea to buy insurance for your products, especially if you want to keep them for a long time or go on vacation with them

Absolutely love my camera. It was my beginner camera and I am so glad to have chose this camera

Haven’t needed it for this device yet, but always had good experience in the past

I got a new sony camera and I love it so I had to protect it against accodental damage.

I didn’t have to use this but it is nice to know it is there if needed.

Great protection plan for a great camera and have a piece of mine.

Will recommend this commodity to anyone purchasing valuables here

I’m so happy I made this purchase. I absolutely love this camera and it is so user friendly. Wonderful purchase

It’s important to insure your big purchases. Reasonably priced.

I am so happy that I have Geek Squad protection. Every interaction that I have with the Geek Squad representatives are kind, professional and work hard to resolve my issue. I have been purchasing this protection for my merchandise because you never know if you may have an accident weeks, months or years from purchasing the item.

Great service everytime I see them. They never ever let me down. I’m so glad Best Buy has geek squad.

I worked for Best Buy during college, so this is a biased review even though it has been more than a decade… I greatly appreciate the Geek Squad. Because they’re not salesmen, they genuinely do try to help everyone as best they can. My recent experience with Geek squad, as a wedding photographer, my primary camera started acting up 2 days before a wedding. If I had to send it in to canon and let them work on it- I wouldn’t have had it back in time to shoot the wedding and would’ve had a major challenge on my hands to rent a camera in time- it just wouldn’t have been possible. As I the geek squad guy told me they would have to send the camera off for repairs, my heart sank. I explained that I really needed a camera to work otherwise I was going to be royally screwed. In order to save my rear end, the Geek Squad guy returned my camera, and I was able to buy the same camera to replace the original and repurchase the Geek Squad protection. I have ALWAYS loved that about Best Buy- replacement plans and service plans are VERY WORTH IT for expensive electronics! Not so much TVs - because generally if the TV works fine out of the box, the product will outlast any protection plan that you buy, but iPads, cameras, computers- I wouldn’t recommend purchasing those without the plan(s). Thanks Geek Squad for covering my hind-parts!

No background in photography, but was easy to learn on and nice that it’s easy to transfer to my phone with Bluetooth. A bit bulkier than expected though

Geek Squad replaced my son’s switch with no problem! Highly recommend getting Geek Squad on all devices!

Really excellent product, I loved it, thank you sony

I would not recommend the tv protection plan but this one for the cameras seems good

I had never used a Canon camera, but definitely for my first experience with the R7 it was the best