Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers consistently note the C50 Vacuum+Mop Combo Robot Cleaner's effective cleaning capabilities and user-friendly app. Positive feedback also highlights the vacuum's suction power and ability to reach under furniture. However, some users experienced issues with battery life and navigation, reporting challenges with charging and consistent floor coverage. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 48 reviews
  • Rated 4 out of 5 stars

    Decent for price point

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent for what it can do. Never tried the mop module. Afraid it will start mopping my carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great robot vaccum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot vaccum cleaner does a great job cleaning floors and mopping floors

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Great Job Cleaning Along With Mop.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Robotic Vacuum and Floor Cleaner work great, App on Phone to operate is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Very good vacuums

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and good vacuum cleaner. The best value & product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    LOVE IT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robot I have animals and it is a BIG help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Wish i could put soap in the tank though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I named her Rosie after the maid on the Jetsons. She works great and was priced well! Still learning some of her features and very pleased. Arrived quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it. It breaks down pretty quickly (less than 2 months of weekly use) and despite having a 1 year warranty, the company gives you the run around. I've been trying to get them to do something about my broken machine for a month. They agreed to take it back to fix it, but now they are ignoring my emails.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will be Returning it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just not gonna work for my home to many big items on the floors and takes too long to clean

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option without breaking the bank

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older robot Vacuum. It is a well built machine compared to my old one. Same concept but better construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome robot

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome robot that does both things good. Can't beat sale price either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helper

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Picks up dirt well. Battery life is decent and it goes back to the cradle to charge automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry the robo vacume

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient, just turn him on and let him go. Really pleased with how well it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum and it works great!! I would recommend this vacuum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited for this and I as I was I put it to clean not even 3 mins went by and all you can hear is “I’m suck please reset me” so I was like oh ok maybe it got stuck I went to get it and it wasn’t stuck to anything at all so I reset it and again less then 3 mins I’m stuck reset me please and mind you where I was putting it to clean it was a open space so there wasn’t anything it could of gotten stuck to, took it back to get it exchanged maybe I got a bad one but Sadly it was out of stock. Yea

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good robot sweeper and there are a planty of bad robots out there.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. It kept telling me "I am stuck" in the middle of the room. I tried trouble shooting and would not even go back to home when i directed it to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help on the house, it automatically run on its own

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product lasted less than a year it does not hold a charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great concept but not useful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item when I saw that it was a European plug requiring 220.

    No, I would not recommend this to a friend
    • Brand response from 360usa
      Posted .

      Hi, our robots work with any voltage from 110-220. We included a suite of plug adapters so its universal. 360usa

Sponsored