Customer Ratings & Reviews

They did an amazing job connecting and mounting my TV and hooking everything up

Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

I have always purchased the insurallnce for Item's that I have. May have not used or needed but my purchased I cared for with om the time frames Better safe than sorry when some small or larger stop my purchase.

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

Is good to have a protection plan in case it geta damaged.

Got the warranty to cover a Tineco stick vacuum. That vac had a design flaw and I had to bring it in twice for replacement. No questions asked - quick and easy, BB just replaced the vac! The warranty is a no-brainer purchase add-on for items like this, IMHO.

What I like is that it seems to do well with picking up a lot of dirt in my carpet. It also does a good job with extracting to water from the carpet. This cleaner does well with keeping the clean water warm. It very easy to use. What I don’t like is that the dirty water reservoir is small which means there are constant trips to empty the dirty water. It also seems to force you to empty the dirty water tank when the tank does not seem to be that full. Other than that all seems to be doing well so far.

I had an issue with my Dyson V11, reached out to BB, and had an apt. with Geek squad within 24 hours of contact. The vacuum was irreparable, and had a replacement within 5 days! Superior service!

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

Glad that I have this in case anything happens to my products.

They are always in the position to help you. Other stores should take note

Everything you buy, you should add this on there for a peace of mind

It does what is supposed to do and protects you. I always get it.

love this vacuum, the suction is great & it charges fast!

Knowledgeable, friendly and repairs done in a decent time frame

They help me with my return at the store, I didn't like the product, and it was fast and efficient.

Honestly, I cant recommend this vaccuum enough. It does the job, has great battery life, nice attachments, and is very lightweight and user friendly. My only gripe is the steep price, but you get what you pay for. I had the model below this for over 6 years and it still worked like a charm when I gave it to a family member.

I had a Dyson vacuum and a Crosswave go out on me within a couple of weeks of each other, and the items being 2 and 3 years into their protection period. These weren't the first times that I've been happy for Geek Squad protection. Both were exchanged with little question and little time at the store. Do yourself a favor and get the protection! You bring your (protected

Solid protection plan. Haven't had to use this one, but they have saved me in the past!

The only reason I'm asking is to make a list for my family and then I'll have to make sure that they have the