Customer Ratings & Reviews

Great service on all of their products! 10 stars! Highly recommend!

The geek squad is professional and they know what they are doing. I never have a problem with them, they solve my problems

Very reliable, respectful, knowledgeable always puts customers first

Excellent quality and easy to use. My daughter showed me how. After purchase I found a better price

Love knowing my system is protected my the geek.squad from Best Buy

Has saved me a lot of money in the past, worth it!

I love it! So handy when wanting to hear prayer weather sports etc. Great for beginners

The return process was seamless. I brought my lights in that weren't working and immediately helped me with the return.

Great offer at excellent price. Can't go wrong with extra product protection.

Our washer and dryer have had some issues and the techs are great. Love the window for the appointments and they are always very professional

Loved this item, entertaine the kids and adults with putting on music when doing chores.

This is a really good product. We have three cats and two are Maine Coons and one of those is quite large. The vessel wasn’t tall enough for him and he wasn’t comfortable in it so didn’t use it and did his biz elsewhere so we returned it. The customer service from Litter Robot was great and the app worked well. Two of the three cats were fine with it, just the one ultimately was not. It wasn’t a problem with the unit so still receiving 5 stars. I would still recommend.

I've had to cash these in before and I will say I will not purchase another product without a warranty. Easy to use if you if you need it.

This is a great product to have to make sure you have protection

Geek squad support is essential for appliances and electronics. Especially when you spend a lot of money.

I haven’t had to use it because Best Buy sells quality stuff. Nothing has broken.

The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

The warranty was reasonable and his hasslefree when something went wrong

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem

love Best Buy’s protection plan—it’s the main reason I keep buying products from them. It’s honestly the best extended warranty I’ve ever used. Whether it’s money back or product replacement, the process is simple and hassle-free whenever there’s a problem