Customer Ratings & Reviews

Having the protection plan was the best decision my family and I could’ve chose. We have animals and they will knock our pan tilt camera over sometimes, and for a second we will be scared that it’s broken and what will we do, but almost immediately we are relieved with knowing that if something were to happen. Everything will be okay.

I signed up for the 4-year Geek Squad Replacement Plan when I bought a new TV. The best parts of the plan is the peace of mind it gives me. I don’t have to worry about random issues popping up with my devices because I know that if something goes wrong, I can get it replaced without dealing with repairs or waiting around for weeks.

Cameras work great I would reccomend buying the weather protection covers for outside protection against weather elements I bought them a year after purchase Great really makes a difference . I only placed them on the cameras that are not under shaded coverings. Cameras are great battety life is good over a year before i changed battery Highly reccomend Blink cameras.

Always worth the investment. These guys know what they’re doing when it comes to your electronics.

I love best buy and their protection plans. You cant beat best buy.

Our washer and dryer have had some issues and the techs are great. Love the window for the appointments and they are always very professional

Great service period. Very helpful and a must have.

Great quality sound! Definitely recommend to have around your home.

I've had to cash these in before and I will say I will not purchase another product without a warranty. Easy to use if you if you need it.

Always enjoy Geek Squad protection, can help whenever you need that peace-of-mind service for your products!

The geek squad is professional and they know what they are doing. I never have a problem with them, they solve my problems

The return process was seamless. I brought my lights in that weren't working and immediately helped me with the return.

Well worth the money for this service. It pays for itself, especially you buy from there often.

Amazing protection plan to sign up for very easy to access and gives you great protection from a variety of incidents after the warranty ends.

Love the geek squad warranty. I always protect every purchase. Never have had issues with warranty on an item. Always great customer service , very easy.

Having this protection makes me worry less if something happens.

When I was in a jam, I called the geek squad. They came to my house. They fixed the problem. I love it. The guys were really professional, courteous, polite. I would call them again.

I love it! So handy when wanting to hear prayer weather sports etc. Great for beginners

I recently used Geek Squad for a computer repair, and overall, I was impressed with the service. Scheduling an appointment was straightforward through the Best Buy website, and I was able to get a same-week slot at a nearby store.

The Geek Squad Service team is always professional, knowledgable, and they have always done a great job whenever we have required their services. I would definitely recommend this to anyone buying any electronic item that you prefer to be able to service and maintain rather than throw pay a pricey fee to have serviced elsewhere!