Customer Ratings & Reviews
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would recommend to a friend
- Rated 4 out of 5 stars
Extra Protection
Acontent Posted
Relief knowing I have a safety net if something goes wrong.
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Great service
Samibm Posted
very helpful. experienced associates.best customer service
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
- Rated 4 out of 5 stars
Let's see if work
Gancito Posted
I just bought so I wish work when I needed, and after that I can see how work
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
piece of mind
shea Posted
I know that Best Buy makes good on their protection plans
I would recommend this to a friendThis review is from 1-Year Accidental Geek Squad Protection
- Rated 4 out of 5 stars
Good deal
Daniel00 Posted
This is great for when the product you buy they refubish your item and they do a rgeat job. thanks !
I would recommend this to a friendThis review is from 1-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Worth it
Will79 Posted
Is worth the piece of mind! If the battery goes, it would cover it.
I would recommend this to a friendThis review is from 2-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
A must have for every device
Em2720 Posted
You need the Geek Squad! They can fix anything. Excellent service.
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
- Rated 4 out of 5 stars
Good & Needed service
display Posted
Good & needed service for ease, peace of mind and the wallet.
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Love geeksquad
Rng33 Posted
Since I am not very computer techie this is an absolute must for me
I would recommend this to a friendThis review is from 2-Year Accidental Geek Squad Protection
- Rated 1 out of 5 stars
What they don't tell you...
jmdins Posted
What they don't tell you when you purchase the 3-year protection plan is that it takes on average 5 weeks (what the Geek Squad agent told me) to complete the repair. They have to ship the device out to their central repair processing center. When I think about it, I paid $320 for this service two years ago, which from a time value of money perspective is not that different from the amount I'd have to pay right now to a third-party repair business to replace my cracked laptop screen. The only difference is that the third-party repair guy would fix my laptop much faster than the 5 weeks offered by Geek Squad! This protection plan is worthless.
No, I would not recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
Brand response from GeekSquadSupport
Posted
Hi there. Thanks for connecting with us on this. I apologize for the misunderstanding. It's always frustrating when communication falls through. Generally, for most computers we ship out for repair, we expect them back within 10-14 days. That change depending on the severity of course. We'd be happy to answer any further questions you may have. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need any assistance.
- Rated 5 out of 5 stars
Must buy
JulioC Posted
Love this product. Easy set up and clear audio. Must buy!
I would recommend this to a friendThis review is from 1-Year Accidental Geek Squad Protection
- Rated 4 out of 5 stars
Geek Squad Membership
Yaphet Posted
Knowing I have the geek squad to call on for help brings peace of mind.
I would recommend this to a friendThis review is from 1-Year Accidental Geek Squad Protection
- Rated 4 out of 5 stars
warranty
R3dragonH01 Posted
Great warranty not much questions asked it gets replaced or repaired easy
I would recommend this to a friendThis review is from 1-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
great protection
fandangogiftcard Posted
great protection and pricing for service plan. highly recommend it
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Love those geeks!
CobraKai Posted
Those silly roustabouts realllllllly know how to save the day!
I would recommend this to a friendThis review is from 2-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Good accessories
DB2x Posted
This lets me have an extra usb port on the laptop. Works well.
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Perfect
Natalia Posted
If anything goes wrong I know I can just call geek squad
I would recommend this to a friendThis review is from 1-Year Accidental Geek Squad Protection
- Rated 4 out of 5 stars
Geek Squad
Shan Posted
Didn’t need to use Geek Squad. It is a good protection to have.
I would recommend this to a friendThis review is from 1-Year Accidental Geek Squad Protection
- Rated 4 out of 5 stars
Great service to have
Monie Posted
Yes you do pay for this service, but is a great relief knowing if anything goes wrong you are protected !!
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection
- Rated 5 out of 5 stars
Protection
Chadd Posted
This is a great deal and worth the money. Would buy this again.
I would recommend this to a friendThis review is from 3-Year Accidental Geek Squad Protection