Customer Ratings & Reviews

always have great customer service when i have to take something in or need help with anything

I've been using Geek Squad's services for years and I can say that it was one of the best decisions I've ever made in my life. The guys are competent, fast and honest and I never had the slightest dissatisfaction with them. I'm already a senior citizen and will be using Geek Squad for a long time to come I hope. Keep up the good work guys! Sergio Mello

Got this as a peace of mind. Haven't used them yet because there hasn't been any problems with the product I bought, but I know I'm in good hands.

It was a quick process when I came in with my product. No hassles just down to business.

Warranties are a must have for any products of any kind especially electronics. I’ve always paid for extended warranties on any electronic and appliance items as I’ve had some problems with a couple of tech gadgets and the warranty resolved. Highly recommend getting this for your product.

I must have on any new device that you spend decent money on.. This warranty came in handy on the printer that was replaced because it broke and was out of manufacturer warranty.

Had a problem with a printer covered under the Geek Squad agreement. Took it in and exchanged for a new printer. Money well spent!

Always works the only issue is when you sign up for the ink you have to keep it paid and only use the ink they send

other than initial set up for my computer, I have not need to call the Geek Squad service.

Anytime I need Geek Squad assistance, it's always met with speed and efficiency. I would not go without it.

They couldn’t fix my printer cuz they didn’t have anymore the same model. But they returned my money in a store gif card , and with that I Bought a new printer

I NEVER get anything from Best Buy without the Geek Squad warranty. We've used them several times, and 3 times they have replaced TVs that couldn't be fixed or had been fixed too many times. Tip: get some scotch tape and tape the receipt to the back of the TV. That way you won't lose it.

So far, I really like this printer. I replaced my HPs with Epson Work Force Pro - WF 3820. The ink cartridge price seems slightly better. Most of all, the fast-printing capability on this lesser expensive printer is phenomenal, and the Duplex (2-sided) printing works great.

Saleslady was very helpful in making a decision. Very easy setup. Great quality. Easy to use

I like that I get piece of mind with my new purchase

Geek squad has always been a good deal. Anytime I have any problems they always take care of me.

Geek Squad and BestBuy a very Worthy Co. Thankyou for your easy Product Replacement Help. Arthur in Ark.

Purchased this for my 12 year old sons Chromebook and am pleased to admit I've never had to use service. I do have friends that have and they've raved about the fast service and very knowledgeable staff. I think this is worth the value for those just-in-case moments. My 2 year plan actually expires in next 30 days, so I'd also highly recommend an Chromebook purchase. Great peace of mind knowing Squad is available. With prices of today's technology and gadgets, better safe than sorry :-) I'd definitely recommend adding to purchases. Plus you don't have to keep up with paperwork, Best Buy tracks for you within their system.

I was looking for a printer that would also do other things like scan into files. Also be a fax machine, etc. and the geek squad was able to help me get one that works best for my needs.

They were very helpful and polite and saved me a trip