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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 599 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 599 reviews
  • Rated 5 out of 5 stars

    Big Bang, Bitty Bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is some of the most affordable extended warantee out there. This is something that you'll want to have simply because they have stores (and geeks) all over tarnation. You don't have to mail anything off, just head to town if something glitches . Mostly I just got the additional warranty because I wanted the peace of mind in case I got one of the items that will inevitably break down after the regular warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did it again. The merchandise that I had. I took it up there. They took care of it. So if you ever buy merchandise go get that geek squad warranty. They going to take care of you. They number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Protection for My Electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got this protection for my DVD player and the cable, in case something bad happens. I'm happy with the coverage, and I look forward to using it in the future (which hopefully won't be anytime soon!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installation is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been very happy with the Geek Squad service! I love the warranty that I always purchase from them on everything I buy from Best Buy! I have found that the warranty pays for itself with all the discounts that you get from having it including discounts on extended warranties. The teams are always so polite and timely and professional! Infact I have purchased two smart TVs in the last month and they did an excellent job with both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service from all representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad service and protection plan(s). I buy it yearly and won't be without it. They help me with all my devices...apple watch, apple phone, mac computer laptop, hp desktop computer. They are always friendly, patient, full of knowledge and information. You also get discounts when you buy other things at Best Buy if you are a Geek Squad Member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with a TV that was just 4 years old and with my Geek Squad protection plan on it I was able to get help and solve my problem. With the price one pays for high end electronics it’s best to get that extra protection. I mean like you buy car insurance and homeowner insurance so why not extra coverage to help when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan has paid for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many electronics, it made sense to me to buy the 2-year standard Geek Squad Protection. I bought it to fix a pesky problem with my MacBook Pro. They fixed it. Subsequently, I had the GeekSquad service my HP Laptop (bought from HP). Both my computers work better than ever. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a Sony 4k Blu Ray plyer because of the number of people reporting freezse ups during playback. Having Geek Squad repair or replacement available is worht the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that you'll want to have simply because they have stores (and geeks) all over tarnation. You don't have to mail anything off, just head to town if something glitches . Mostly I just got the additional warranty because I wanted the peace of mind in case I got one of the items that will inevitably break down after the regular warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Worth the money spent. Proven useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a membership for several years now and found it well worth the price. I love the remote service for my computer when having a software issue. The tech support is top notch and have always solved my problem without having to bring the computer in for service. I've always been up & running within a couple of hours at the most; usually fixed in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on stand by.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vhave not had an opertunity to use there help yet. Thats good but they are there when i need them. It was a very easy dvd player to install pluged power cord installed hdmi cord to tv, blue ray player and neo qled tv did the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ray not playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased the extended warranty for my blue ray player. I brought it in for repair when it stopped operating. The associate working that day happily accepted the device and sent it out for repair. When I got the device back it still wasn't operating properly. I brought the device back and was given a refund. I appreciate the ease of the transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a well worth deal to get for just $20-25. The associate was very insightful and helpful by pointing out that theris no point of getting a more expensive one with features like built-in Wi-Fi and streaming services that I won't even be able to use because all of the smart tv's well have that as well. And I really appreciated that input. So I decided to buy it and the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any electronic needs the geek squad warranty...it will be replaced, no questions, with the same or better model. Just keep proof of warranty and you are set!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad added the Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have started using geek squad more and more often as they are most helpful If somethings not quite working the way it should be could be a little fix could be something major either way they take care of it as quickly as possible Even though I do a lot of streaming I also rent movies so it’s worth it for me to have a Blu-ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Extended Warranty on the market today. Cannot beat the Geek Squad Warranty. Peace of mind to have it, for all my purchases. Had to call for a small repair, they sent a geek squad agent out the very next day! Very Fast Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be foolish to not purchase the Geek Squad Protection plan for your device. The one time I did have an issue with a camera lens...they completely replaced it for me with a newer model. I just payed the slight difference. These plans are well worth it! The team members are incredibly knowledgeable and there when you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad service plan. It was on a Blu-ray player that I had purchased. The Blu-ray player failed after a period of time. I brought it to geek squad and they took care of me 100%. Very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents easily applied the protection for a new DVD player when the old one became defective. They kept me up-to-date on the delivery of a new o9ne.

    I would recommend this to a friend
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