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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1596 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,596 reviews
  • Rated 5 out of 5 stars

    Better have it than need it…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the energy system here in Puerto Rico being a 3rd class energy company I feel safe with the extended warranty because this Equipment is worth every penny of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Denon receiver. Amazing product clear strong sound and output

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a BIG reason to shop and buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great reassurance that if my item stops working in 4 years I can bring it back for store credit to get a replacement or something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a big reason to buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can return the item up to 4 years after purchase if the item stops working for store credit to buy a replacement or something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a fantastic reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get store credit up to 4 years after purchase if the item stops working and I can spend the store credit on anything at Best Buy, it's a fantastic reassurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with the Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Absolute change to everything, very well worth the money. Tv sounds so crisp and clear. this system has been the best. Not to mention our sales rep Alex Osbourne out of the Chattanooga TN store. So happy with him and his professionalism and the knowledge of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get store credit up to 4 years after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if my item stops working up to 4 years after purchase I can bring it back for store credit to buy whatever I want. yes, please!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smells like new electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marvelous piece of home electronics, cant recommend this higher. Stylish and compact, with all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent amp. has a lot of features, especially "eARC" was something I did;t know about untill I set up the unit. Now I can surround movies from all stream services. I connected "DefTech" speakers and WOW......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product.Excellent Reviews.Easy set up and Hookup..Would definitely recommend to my Friends . Best Buy is where I buy all my home Theater.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad (Nathan) rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV + receiver, connected Klipsch speakers, all is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy lies and is dishonest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ggghbbnbn best buy is dishonest ngghhghhhyyuuuyyyyhu

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan: Peace of Mind for Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without adding the Geek Squad Protection Plan—it’s a no-brainer! Recently, I had an issue with my laptop, and the process to get it repaired under the plan was so smooth. The team was professional, fast, and kept me updated every step of the way. What I love most is how flexible and comprehensive the coverage is. Whether it’s accidental damage, hardware failure, or even software issues, they’ve got you covered. It’s also reassuring to know that if something can’t be fixed, they’ll replace it or offer store credit. That kind of peace of mind is worth every penny. If you’re investing in tech—whether it’s a laptop, TV, or headphones—getting the Geek Squad Protection Plan is hands down the smartest decision. It’s saved me so much time and money over the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was superb. Installed everything in good time, courteous, and answered all questions. Spent nominal time after set-up explaining the new system. I thank you Best Buy Geek squad.Geekam very happy with the 4 year protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use Geek squad for my product and that is a good thing. just having that level of protection gives me peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Sound!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Fantastic product! Definitely worth the money. Perfect for the bedroom. You can really hear the sound travel. It truly gives that 7.1.4 surround feel. Its an amazing listening experience. Its also great for when I focus on dialog versus the background sound affects (like gunshots, crashes, or explosions)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan because of the value. Feeling good knowing that if anything goes wrong in the next four years that it is under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this particular plan yet and hope to not have that experience, but appreciate the security and peace of mind having it provides. With other items in the past I have used Geek Squad service through purchased protection plans and it was excellent. Quick service and you are back to enjoying your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is great value in purchasing a BestBuy Geek Squad 4-Year Protection Plan for my recently purchased Onkyo 6-Disc CD player. It's nice to have peace of mind knowing that if something does go wrong with the product, BestBuy will be there to help to get it fixed right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection beyond the manufacturer's warranty is well worth the cost.

    I would recommend this to a friend