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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1617 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,617 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They has worked very well for the products i have it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great steroids system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this for a while now . Works as expected for my business. Great deal. It’s at work so no picture at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use Geek squad for my product and that is a good thing. just having that level of protection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver an1000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no problems. Pretty easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, product. Great upgrade from old receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this particular plan yet and hope to not have that experience, but appreciate the security and peace of mind having it provides. With other items in the past I have used Geek Squad service through purchased protection plans and it was excellent. Quick service and you are back to enjoying your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan because of the value. Feeling good knowing that if anything goes wrong in the next four years that it is under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection for your equipment is the easiest and best way to go with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I do not have to use this warranty but it gives me confidence if I do

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feeling of protection and feeling of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is great value in purchasing a BestBuy Geek Squad 4-Year Protection Plan for my recently purchased Onkyo 6-Disc CD player. It's nice to have peace of mind knowing that if something does go wrong with the product, BestBuy will be there to help to get it fixed right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it. Hope i never need it. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forget the time and frustrations...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no doubt... Anything electronic - needs protection. Inevitably, when the manufacturer's warrantee experience, things go out. I think that most companies use products to manufacturer things now (using cheaper materials) that actually have a shorter shelf and functional life. Like replacing metal gears with plastic, or lesser grades of wires, etc. For the price, this is the lesser of two costs, and no hassles and long phone calls with some frustrating system. They simply replace it. Done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Str-dh790

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver puts out more than enough power! Plenty of side features. I paired this with the Klipsch HT-50 Surround speakers and the sound is amazing! Whether you choose 5.1 option or 7.1 this receiver has you covered.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a lil while now and enjoy it justvlike i pulled it out te box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service being free on top of that really shows that the store really cares about the expensive product that we purchased. They installed it professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection in case anything happens to equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. There’s a reason an accident is called an accident! So protect your investment and support geek squad because they’re definitely professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up stereo, works great and plenty of preset channels.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased headphones for my hearing challenged elderly Mother & added extended warranty. At the time they were easy to connect through our cable box. 2 years later we no longer have a cable box & even with an adapter (samsung tv’s only have optical style for audio out) I was unable to get them to work. I took them in to be checked to see if they were broken or the adapter wasn’t working properly OR if it was operator error. The Geek squad member I met for my appointment wouldn’t even bother with them. He basically said they were really old (2 years) & he doubted he even had a way to check them. Best he could do was a partial refund. His demeanor was as if I was wasting his extremely valuable time! I felt as if I really had no choice. I took the pitiful refund & asked where the headphones was located to look for a new pair. He directed me to the farthest (completely across the store) opposite corner. I asked were there similar headphones that might work. He looked at me as if that was the last straw for his patience, and replied, “find someone out onnthe floor & ask them.” Wow!

    No, I would not recommend this to a friend
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