Customer Ratings & Reviews

I had fun trying to figure out how to pair my remote and i was taking batteries out like it said only to find out i didnt take the wraper off the power cord, then it worked.. haha, yes i had a moment

Glen hooked up everything. Total professional. Bravo

2 years worry-free with Best Buy purchase protection

So far, I haven't had to use this extended warranty, but I've used several others purchased via Best Buy Geek Squad Protection. It's saved me quite a bit when computer electronics fail.

Geek Squad is there to help you when you need them the most, when your product has an issue. Software issues when your computer just does not want to work correctly after a software update, or corrupted data they can fix it. bring it or they can come to you if you do not have the time. Restores, data transfers and backup they have been there to help fix all my friends and family's broken products I always buy a service protection plan on my pc's and appliances you just never know when something is going to go wrong.

I always get this with my devices so if they don't work it be replaced

Anybody that is purchasing anything from Best Buy i definitely would recommend getting the geek squad protection because the protection you get is 1st class.

Geek Squad at Best Buy provides exceptional service! Their technicians are professional, knowledgeable, and truly care about resolving issues. I had a fantastic experience when they helped me set up my computer and troubleshoot problems. They were patient and ensured all my questions were answered. I highly recommend their services for anyone needing tech support!

I'm so happy that I get insurance from Greek Squad from Best Buy, even when you don't need the insurance for every 1 out of 4 items you buy though something goes wrong and they will either fix your device or replace it with the same thing or give you your money back. I tell people all the time of you're going to buy electronics that you should buy from Best Buy and make sure you get a warranty.

I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

We bought this as an extra for vacations. We just plug into the Hotel tv and we’re set to go for the kids and ourselves after a long when we just need to rest. Great price and great product. Definitely recommend.

This is something I always purchase. Just knowing you have a backup and someone who is knowledgeable really puts your mind at ease. I think for the purchase it’s definitely worth the price.

Excellent option for products that might have and issue

Geek Squad protection is like insurance... rather have it and not need it, than need it and not have it. Purchasing Geek Squad protection has paid off for me!

They installed my tv excellent and my sound system great job

I rely upon the Geek Squad often. There knowledge and friendliness are exceptional

Any time I have had to replace an item, Best Buy does it right away without any hassle. I always buy extra protection on everything over $20. It’s well worth the peace of mind.

Good service they replaced my item with no questions

Best of all is the best I love so much I veré happy

So happy with this service! The gentleman that took care of my apple product that I bought for my grandson was absolutely wonderful! He was helpful and quick to get me through the process!