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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3720 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,720 reviews
  • Rated 5 out of 5 stars

    Jbl bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best purchase you can make the best service the best deals and i love the open box good price and savings after all we always want to save on our items and always buy the warranty for no stress at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific and versatile unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't be more pleased with this CD player/stereo unit! I am no audio expert, but I think that the sound is fantastic! It fills my living area (which is on the smaller side) and I can clearly hear all kinds of different sounds, details, adjust the base, etc. Another plus is that I have it inside a sideboard with caning doors and the remote accesses it with the door closed! How great is that! Totally unexpected. So I can turn the unit on from my chair using the remote and then switch to my iphone/Spotify for a seamless listening experience. I have a small but precious set of CDs of mostly obscure music that I always want to be able to hear, so this unit meets that need perfectly. But i find that I mostly use the Bluetooth option and Spotify as explained above. With a very modest investment, music is back in my life! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team & they cleaned up when done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the upgrade to work with my Samsung OLED TV with Bose Soundbar. Good decision to upgrade to Bose, also added the Bose Subwoofer and Surround Sound speakers. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is in a class of their own. Great service and great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad 4 year protection plan is a great value and smart purchase to protect our sonos soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the max protection for my expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sony products..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great & Sounds amazing & Bluetooth right 2 my Sony Tv. But only use them to listen to music & that's it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Time and Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This is my 1st time purchasing a sound system like this and it's worth it. The sound is clear and loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time is a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time that I've purchased this microwave because the first one the push button handle release for the door stopped working. Got tired of pulling open the door while pushing the button. So I bought the same thing again but this time with a four-year plan extended warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love the peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind that my monitor can be repaired or replaced in case it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Yourself the headache.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong. Always protect yourself! I buy insurance all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice peace of mind! I hope we don’t have to use it, but it makes me feel better about our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in good hands with them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they can't fit it. They always make it right!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose 300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with my bose speaker in the long run! The Geek squad helped me with my Bose speaker being defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a BIG reason I keep buying from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 4-year geek squad warranty. it lets me know that if the item stops working from "natural causes" I can bring it in for store credit to replace the item. It give me reassurance and peace of mind that keeps me as a loyal customer of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service and Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent configured and tested our home theater (Samsung TV and Samsung sound bar with sub woofer). When a problem was discovered by the agent, he advised of the repair process. Ultimately, a replacement sound bar was necessary and included with my Geek Squad Protection Plan. I always purchase a protection plan because it is excellent insurance for technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yamaha receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Servuce I can receive and asked for. Set up was quick and proper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage Affordable. May need it one day Good to have as a backup for power surges and lightning strikes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Leave Best Buy with out this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an additional layer of insurance. I've had nothing but great service from Best Buy when I've had bad luck with products and needed to use this service for replacement in the past. Definitely worth every penny as manufactured products (especially those from China) are just not as durable as what we could have expected in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service mounted and connected easily and even took away the trash

    I would recommend this to a friend