Customer Ratings & Reviews

Geek squad lives up to its warranty good value. geeks forever

“Geek Squad Protection is a great add-on for a speaker. It covers accidental damage, defects, and even power issues, giving peace of mind. The hassle-free service and quick repairs or replacements make it worth the investment.”

Recommend if you purchase anything from any store. Sometimes warranties suck and they pick and choose I just hope geek squad doesn’t do that

This unit is a beast. I purchased a more expensive unit for myself (with 520 watts) and this unit for my sister. I set up this Insignia unit and compared it to mine, side by side. I am really happy with my soundbar, but the sound on the Insignia is also good. I wish the Insignia came with an HDMI connector. It does have RCA connectors (Red and White) that you can connect to the back of your TV. Most TVs can connect that way. You can also connect with an Optical cable, for $20, if you prefer. My sister was impressed with the sound.

Geek Squad always delivers I’ve never experienced an issue!!!

Has amazing sound quality! Is not distorted when using mega bass. Would definitely recommend

Excellent. Ease of use 10/10. Applications 8//0. Sound quality 11/10!

Excellent sound quality and bass. Received the surround sound as a birthday gift. Researched it and saw that I could get the next level up for just $10 in Black Friday sale.

They did an excellent job. On time, kind, courteous and very professional. They answered all of our questions and even programmed our TV, explained the remote etc. Well worth the money.

Great sound, easy set up. Have had no issues during last year and half.

Had a TV with this coverage. Had a problem with it and called service. Still had 1 month left on my 2-year plan. They first offered la freel replacement but that model wasn't available. They offered the full amount I paid initially toward any TV they had. Just so happened a bigger, newer TV was on sale for $22 more. I paid the difference, they delivered the new one, returned the old one and I'm one happy puppy. Even got the 5-year plan on the new TV. I really like the way they handled this problem. You will, too! I really recommend!

You can’t put a price on peace of mind! Plus, I’ve had to use this a few times with other purchased items comes in handy!

There warranty is great they will try to fix it and if they can’t they will give you store credit of the value you spent.

Add that extra piece of mind to know product is back up by the best.

Purchased with my husband's soundbar. Good price for how much the soundbar cost.

Soundbars for TV’s are like popcorn for your Movie Theatre experience. You don’t need it, but you are missing the experience if you don’t have it. I’ve been using a competitor brand soundbar for around 3 years now and I can no longer go back to not having one. For those of you that have more than one monitor for your computer at home or at work, you know once you go more you can never go down again. This Samsung soundbar has amazing immersive sound with the Dolby Digital 5.1 DTS Virtual:X it will seem like you are there! It completely surrounds you in a 3D sound effect. It encompasses you from in front, both sides and even bounces off the ceiling. There is a dedicated center speaker that enhances the dialogue, so you don’t have trouble hearing the dialogue over the noisy background noises or explosions.

I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

Geek Squad has always done right by me. I've never had a problem.

I purchased this product for incase I would have problems with the product I purchased.

Always helpful and answered all my questions plus great service