Customer Ratings & Reviews

The Geek Squad employees were friendly and very helpful in assisting me. They were very knowledgeable and answered all of my questions. Great team!

These guys are very helpful. They setup my complete system in my home and were able to assist online when I had issues with connecting to my home account.

Person was knowledgeable,easy to understand ,had me put in ink so next time I can do myself

I've not had any repair experience yet but having an account did help in returning an item past it's normal return date and getting store credit for the item.

Have not had to use them yet but use them in the past and they were perfect for what we need

10000% Amazing Geek Squad Service there very honest about ur devices that need fixing my computer battery was donzone an they told me since i had the warranty i got it replaced ..

I always try to get this 4 year protection for my high value items that sooner than later will come in handy and is a lifeline to not worry of having to lose out but be assured that it is a win situation with this Geek Squad 4 year accidental protection when you really need it

Best Buy offers the Geek Squad service on their products which when you break the cost down by year is a fantastic value, and trust me, it is well worth it should something happen that an item needs repair.

Saved me on HP printer with internal broke parts BEST BUY made it good and replaced

Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

I use my printers for work, and having Geek Squad protection has saved me plenty of money and oh so many more headaches.

I wish I could afford to continue using this feature, but it just doesn’t fit into my old lady budget

Works perfectly never had an issue with this printer!!

I am hoping the price I paid for this coverage was worth it. It only covers the new printer if issues might arise. The best thing is that this coverage is for a specified period of time, and I like that.

I've had multiple interactions with Geek Squad, and each time they have consistently delivered service that goes above and beyond. The expertise and efficiency of the Geek Squad team are truly commendable. Exceptional Problem-Solving Skills: 5/5 Every issue I've presented has been resolved, typically within minutes. This level of efficiency not only highlights their technical expertise but also their commitment to customer satisfaction. Professionalism and Courtesy: 5/5 The Geek Squad staff consistently demonstrates professionalism and courtesy. They listen attentively, explain the process clearly, and ensure that I am comfortable with the solutions provided. Speed of Service: 5/5 The quick turnaround time is remarkable. Knowing that I can rely on them to address and solve problems swiftly is incredibly reassuring, especially in situations where time is of the essence. Overall Experience: 5/5 Geek Squad has established itself as a dependable and highly skilled service in my experience. Their ability to consistently go above and beyond, combined with their rapid response time, makes them an invaluable resource for tech support. In summary, I highly recommend Geek Squad for anyone in need of tech support. Their exceptional service, from their technical prowess to their customer care, sets them apart in the field of technology services.

Went into the store for tech support, talked with Brittany and she showed me what I needed to do to get everything taken care of on a new Ipad I purchased earlier in the day! Fast, knowledable, and friendly help! Geek Squad rules...

The geek squad are efficient and always answer all of my questions, I am a 76 old woman and they always have patience with me!

I had a great experience with Geek Squad. I dropped my device off that was not fixable and they sent me a brand new device!

The geek squad are knowledgeable in the products they serve.

You generally can’t go wrong with the protection plan! Most things that are made these do not stand the test of time, but if you add the plan then you can take it back when it dies out and get a new one.