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Customer reviews

Rating 4.7 out of 5 stars with 11072 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 11,072 reviews
  • Rated 5 out of 5 stars

    Help is good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have some help when you need it. Haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squard are good they will come and fix if anything wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great warranty and service agreement I believe i would not, not purchase it again. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love those guys can walk in a d Boom im walkkng out with a quick fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have because you feel that you are safe in case something happens to the product you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service plan and worth every penny for insurance properties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great when i had issues with my product. I went to Geek Squad they have me a gift card for what I paid and i got another items plus some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees were friendly and very helpful in assisting me. They were very knowledgeable and answered all of my questions. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great on past products i have purchased. But not needed for current item yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the Geek Squad service on their products which when you break the cost down by year is a fantastic value, and trust me, it is well worth it should something happen that an item needs repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup in case I need to wipe my computer. Glad to have it. Not expensive but nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy extended warranty for products which may break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped wit my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10000% Amazing Geek Squad Service there very honest about ur devices that need fixing my computer battery was donzone an they told me since i had the warranty i got it replaced ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any repair experience yet but having an account did help in returning an item past it's normal return date and getting store credit for the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful. They setup my complete system in my home and were able to assist online when I had issues with connecting to my home account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s important to insure your big purchases. This is worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unparalleled Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Product Replacement plan is an absolute game-changer when it comes to protecting your valuable tech investments. This comprehensive plan provides you with peace of mind, knowing that if your product becomes defective or damaged within the coverage period, Geek Squad will swiftly replace it. Whether it's a smartphone, laptop, or home appliance, this plan offers a hassle-free solution to ensure you're never without your essential devices. With Geek Squad's expertise and commitment to customer satisfaction, you can trust that you'll receive top-notch service and a seamless replacement process. Invest in the 4-Year Geek Squad Product Replacement plan and safeguard your tech with confidence, knowing that you're covered against unexpected mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Ipad purchase data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into the store for tech support, talked with Brittany and she showed me what I needed to do to get everything taken care of on a new Ipad I purchased earlier in the day! Fast, knowledable, and friendly help! Geek Squad rules...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been a blessing to wotk with! Great great great!

    I would recommend this to a friend
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