Customer Ratings & Reviews

Excellent I will definitely recommend this to be use I looooooooooooooooveeeeeee it

Amazing customer service and easy to use. To many times protection plans make it difficult or deny claims. They are knowledgeable and always helpful when needed.

The service that was provided was outstanding. They answered all my questions and they were very polite about it. I love shopping at bestbuy. Thank you.

I add the maximum years of geek squad possible on every item I buy from Best Buy. Well worth the price and hassle free exchanges

I'm always cautious about warranty plans, but the Geek Squad is so much more. I can give them a quick call and they'll help me out. If I have a rare problem they will diagnose it. I usually trust the brands I buy, but having the Squad is an added layer of protection. With my washer machine the Geek Squad will come to the house and the fee is cheaper than a house call from an appliance repair company with no guaranty they will fixit. The Geek squad gets the job done.

Geek squad's really quick out of my TV fast and secure

So far so good. . .

I purchased the 4-Year Protection Plan for my Sharp 240W Stereo Shelf System. Sharp makes great products, but I went with the plan because I have cats, and cats tend to do things like knock over expensive things. This protection ensures that Best Buy will either fix my stereo if something happens to it, or replace it with a comparable device. The 4-year protection costs $40, so at $10/year, I see it as a worthwhile-yet-inexpensive "defense" against a number of "damage" scenarios.

I always purchase a Best Buy protection or extended warranty on just about all my appliances and high end electronics I purchase from Best Buy. I have not regret it once. Most times, I never have to use it but the few times I have, Best Buy protection or extended warranty support have been good to me and supported my purchase. I will continue to purchase each type of warranty on my purchases from Best Buy.

Buying new products in my opinion require geek squad in fact one of the products I purchased I didn’t buy them first one and I had to send it back to the manufacture came back working really well at that point I added the geek squad so if it has any more problems I can take it back with no headaches Headaches and breakage don’t happen wind up within the first 14 days or 30 days or even sometimes 40 days depending on if your rewards member or not being a rewards member and having that discount on that protection plan definitely helped helped

Great knowledgeable people, I love to talk to them and compare knowledge.

TV is still new. Haven't had to use it yet and hope I won't but it is there if I need it. Got the TV at a hundred dollars off so put that savings of that toward the purchase price just in case. It looks as if it covers most anything and will come to the house to service if need be.

Also get the geek squad warranty. Never proves me wrong

Nice to have the peace of mind on our soundbar for four years.

With my purchase of my JBL Party Box the Squad recommended a protection plan for it. I normally don’t for items I purchase thinking the 1 year was Fine. After they asked my plan for it how could I not get? At the ball fields with a bunch kids 9 months out of the year. 4 year plan in place now and covers it all! Thanks!

I will always choose Geek protection. I once had to utilize it and it was pretty straightforward.

They did an excellent repair. Like new. Everything is working great

The agents were extremely knowledgeable about the unit I purchased and provided me with precise details on and about my purchase. My unit was assembled with accuracy and in a timely manner. I was completely satisfied with my whole experience!

I HAD TO RETURN A PRODUCT AFTER ALMOST 4 YEARS AND IF IT WAS NOT FOR THE AMAZING GEEK SQUAD 4 YEAR WARRANTY THEN I WOULD HAVE NOT BEEN ABLE TO RETURN MY PRODUCT. I HIGHLY RECOMMEND THE GEEK SQUAD TO FRIENDS AND FAMILY AND THANK YOU AGAIN GEEK SQUAD.

I have used Geek Squad Warranties in the past and have them on items now. They always fix or replace with new product or refund.