Customer Ratings & Reviews

The agents were extremely knowledgeable about the unit I purchased and provided me with precise details on and about my purchase. My unit was assembled with accuracy and in a timely manner. I was completely satisfied with my whole experience!

I HAD TO RETURN A PRODUCT AFTER ALMOST 4 YEARS AND IF IT WAS NOT FOR THE AMAZING GEEK SQUAD 4 YEAR WARRANTY THEN I WOULD HAVE NOT BEEN ABLE TO RETURN MY PRODUCT. I HIGHLY RECOMMEND THE GEEK SQUAD TO FRIENDS AND FAMILY AND THANK YOU AGAIN GEEK SQUAD.

I recommend the warranty for any problems good product

Great deal. Works better than expected. Easy to install. I have no issues at all. Would recommend

It’s a Best Buy warranty. Peace of mind . If any thing goes wrong Beatbuy has your back

Awesome product, great customer service!! I love the quality of the speaker.

I add the maximum years of geek squad possible on every item I buy from Best Buy. Well worth the price and hassle free exchanges

Best service to have when you need item fixed. Its worth it.

I really like the GSP. I liked how it worked before in terms of exchanges because it was a bit faster. But all in all I can confidently say that buying the GSP is well worth it. I say it as a customer and Former employee. I brought in a home theater system that I bought like a year ago and they took it in and told me that it would take about a week for inspection. After that I went back to the store after getting an email confirmation about the product and I got a full refund and with that I bought a very decent home theater system.

I purchased this with my soundbar system as a backup because I bought the system at almost half off because it was open box and I didn't want to have to pay full price if something went wrong. A couple years after owning it the wireless surround speaker and subwoofer failed to connect. I brought it in, it was sent to a repair facility in Chicago. Within 3 days of turning it in I received an email that it was not repairable and to go to the store for a new one. The regular sale price had increased since I first bought it but I was still given a brand new replacement at no charge. It was worth every penny!

I recommend the warranty I no hat no problem yes ..

Purchased with my husband's soundbar. Good price for how much the soundbar cost.

Excellent I will definitely recommend this to be use I looooooooooooooooveeeeeee it

Always recommend geek squad protection for everything

4 years of protection for a 55 in tv. I can’t get into specifics because I hope it doesn’t happen and have not read the fine print, but any protection against accidental damage beats any warranty, and for 4 years? A steal. Modern electronics are light but still susceptible to damage, nd in a house with kids and guests, well... I just might be reading the details once in 4 years. You just get the royal treatment when you comeback to the store and they know you have purchased this.

I love my soundbar and Bluetooth subwoofer. The settings are easy to interpret and I love how much you can customize the sound to specific situations! I added the 4 year standard geek squad protection for added security and piece of mind.

I have used Geek Squad Warranties in the past and have them on items now. They always fix or replace with new product or refund.

Definitely more useful for peripheral items and add ons rather than the main product. Bug ticket items are usually pretty solid whereas stuff like soundbars seem to always have some kind of trouble one way or another so i would highly recommend getting this for at least that kind of stuff

I will always choose Geek protection. I once had to utilize it and it was pretty straightforward.

Great knowledgeable people, I love to talk to them and compare knowledge.