Customer Ratings & Reviews

The service that was provided was outstanding. They answered all my questions and they were very polite about it. I love shopping at bestbuy. Thank you.

Best service to have when you need item fixed. Its worth it.

Awesome product, great customer service!! I love the quality of the speaker.

It’s a Best Buy warranty. Peace of mind . If any thing goes wrong Beatbuy has your back

Great deal. Works better than expected. Easy to install. I have no issues at all. Would recommend

Purchased with my husband's soundbar. Good price for how much the soundbar cost.

I recommend the warranty I no hat no problem yes ..

I add the maximum years of geek squad possible on every item I buy from Best Buy. Well worth the price and hassle free exchanges

The agents were extremely knowledgeable about the unit I purchased and provided me with precise details on and about my purchase. My unit was assembled with accuracy and in a timely manner. I was completely satisfied with my whole experience!

Always recommend geek squad protection for everything

I HAD TO RETURN A PRODUCT AFTER ALMOST 4 YEARS AND IF IT WAS NOT FOR THE AMAZING GEEK SQUAD 4 YEAR WARRANTY THEN I WOULD HAVE NOT BEEN ABLE TO RETURN MY PRODUCT. I HIGHLY RECOMMEND THE GEEK SQUAD TO FRIENDS AND FAMILY AND THANK YOU AGAIN GEEK SQUAD.

Excellent I will definitely recommend this to be use I looooooooooooooooveeeeeee it

I really like the GSP. I liked how it worked before in terms of exchanges because it was a bit faster. But all in all I can confidently say that buying the GSP is well worth it. I say it as a customer and Former employee. I brought in a home theater system that I bought like a year ago and they took it in and told me that it would take about a week for inspection. After that I went back to the store after getting an email confirmation about the product and I got a full refund and with that I bought a very decent home theater system.

I purchased this with my soundbar system as a backup because I bought the system at almost half off because it was open box and I didn't want to have to pay full price if something went wrong. A couple years after owning it the wireless surround speaker and subwoofer failed to connect. I brought it in, it was sent to a repair facility in Chicago. Within 3 days of turning it in I received an email that it was not repairable and to go to the store for a new one. The regular sale price had increased since I first bought it but I was still given a brand new replacement at no charge. It was worth every penny!

Geek squad's really quick out of my TV fast and secure

Great knowledgeable people, I love to talk to them and compare knowledge.

I have used Geek Squad Warranties in the past and have them on items now. They always fix or replace with new product or refund.

I will always choose Geek protection. I once had to utilize it and it was pretty straightforward.

So far so good. . .

I love my soundbar and Bluetooth subwoofer. The settings are easy to interpret and I love how much you can customize the sound to specific situations! I added the 4 year standard geek squad protection for added security and piece of mind.